Abul Khair
Buffalo
Summary
Motivated and reliable individual with a strong work ethic and quick learning ability, ready to excel in production roles. Demonstrated commitment to safety and quality in fast-paced environments. Experienced shift leader with a proven track record in customer service and staff training, enhancing store operations and customer satisfaction. Skilled in managing daily operations while fostering team performance and driving operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Shift Leader
Dunkin Donuts
Buffalo
10.2021 - 03.2024
- Supervised daily operations to maintain efficient workflow in busy store environment.
- Trained new staff on customer service and food safety protocols to enhance service quality.
- Managed inventory levels and ordered supplies to ensure availability of products.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Data Analyst
Golden Harvest Infotech Limited
Dhaka
2015 - 2016
- Facilitated requirements gathering for data-related projects with cross-functional teams.
- Ensured data completeness and accuracy throughout processing phases.
- Streamlined data entry processes in collaboration with team members.
- Entered data accurately into company database systems.
Pakaging
Jason Pharmaceuticals
Dhaka
2012 - 2014
- Executed daily duties with precision and attention to detail.
- Collaborated with diverse coworkers to achieve team goals and resolve product and service issues.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Bachelor of Science - Chemistry
Dhaka University
Dhaka, Bangladesh01-2015
Skills
- Inventory management
- Customer service
- Staff training
- Onboarding support
- Employee relations
- Financial oversight
- Data analysis
- Team collaboration
- Effective communication
- Conflict resolution
- Innovative thinking
- Customer satisfaction
Languages
English
Professional
Bengali
Full Professional
Hindi
Limited
Timeline
Shift Leader
Dunkin Donuts
10.2021 - 03.2024
Data Analyst
Golden Harvest Infotech Limited
2015 - 2016
Pakaging
Jason Pharmaceuticals
2012 - 2014
Bachelor of Science - Chemistry
Dhaka University