Abygail Alvarez
Conroe
Summary
Proven in enhancing customer satisfaction and sales at Cricket Wireless, I excel in customer service and upselling, demonstrating exceptional teamwork and problem-solving abilities. Achieved significant repeat business through relationship-building, underscoring my goal-oriented approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Sales Associate
Cricket Wireless
06.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
DeMontrond
11.2022 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Bagger
HEB Grocery Store
11.2019 - 03.2020
- Assisted with maintaining clean and organized store appearance.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Worked together with cashiers to guarantee customer satisfaction.
- Assisted in maintaining a clean store environment for a pleasant shopping experience.
Education
Conroe High School
Conroe, TX05.2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Product sales
- Upselling
- Hospitality and accommodation
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Cricket Wireless
06.2024 - 12.2024
Receptionist
DeMontrond
11.2022 - 12.2023
Bagger
HEB Grocery Store
11.2019 - 03.2020
Conroe High School