Abygale Miller
Grain Valley,MO
Summary
Proactive manager with demonstrated upbeat leadership abilities, motivational approach and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands and consumer satisfaction.
Overview
7
7
years of professional experience
Work History
First Assistant Manager
Maurices
05.2021 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strategy to increase sales and drive profits.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Stylist Sales Associate
Maurices
11.2019 - 05.2021
- Acknowledged, interacted and built relationships with customers to stimulate loyalty.
- Connected and engaged with customers to understand styling needs.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Embraced fashion and understood market trends to articulate in customer interactions.
Cashier
Five Below
12.2018 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Nutritional Services Preceptor
Wilshire at Lakewood Nursing Home
07.2016 - 05.2018
- Trained new staff on proper procedures as well as safety regulations and productivity strategies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements, alleviating potentially heavy fines.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Assisted residents by taking and providing food orders for all meals throughout the day.
Education
Associate of Arts -
Metropolitan Community College Blue River
Independence, MO05.2020
High School Diploma -
Fort Osage High School
Independence, MO05.2017
Skills
- Orientating and Training
- Time Management
- Self Motivated
- Shift Coverage
- Staff Development
- Money Handling
- Assignment Delegation
- Customer Service and Satisfaction
- Microsoft Office Proficiency
Timeline
First Assistant Manager
Maurices
05.2021 - Current
Stylist Sales Associate
Maurices
11.2019 - 05.2021
Cashier
Five Below
12.2018 - 12.2019
Nutritional Services Preceptor
Wilshire at Lakewood Nursing Home
07.2016 - 05.2018
Associate of Arts -
Metropolitan Community College Blue River
High School Diploma -
Fort Osage High School