Summary
Overview
Work History
Education
Skills
Timeline
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Kaylee Freedman

Keene,Texas

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

5
5
years of professional experience

Work History

First Assistant Manager

Cato Fashions
Cleburne, TX
07.2019 - Current
  • Assisted store manager in hiring and training new employees.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Maintained cleanliness of the store environment by performing daily walkthroughs and inspections.
  • Oversaw cash register operations including opening and closing registers, balancing drawers and resolving discrepancies.
  • Assisted customers with product selection decisions based on their individual needs.
  • Performed regular audits of merchandise displays to ensure proper pricing accuracy.
  • Helped with daily cash management, resolved drawer inaccuracies, and prepared daily deposits.
  • Supported store manager by implementing directives, coaching employees and resolving front-line issues.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Education

Some College (No Degree) - Biological And Physical Sciences

Hill College
Cleburne, TX

Skills

  • Retail Operations
  • Microsoft Office expertise
  • Employee engagement
  • Sales Growth
  • Retail Operations Management
  • Customer service and satisfaction
  • Money Handling
  • Staff Supervision
  • Sales Reporting
  • Orientating and training
  • Marketing knowledge
  • Sales Strategies
  • Sales monitoring
  • Staff Training and Development
  • Operations Management

Timeline

First Assistant Manager

Cato Fashions
07.2019 - Current

Some College (No Degree) - Biological And Physical Sciences

Hill College

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Kaylee Freedman