Dedicated Service Manager with a proven track record in enhancing customer satisfaction through effective problem-solving and team leadership. Skilled in multitasking and training, ensuring operational excellence in fast-paced environments.
Overview
3
3
years of professional experience
3
3
year of post-secondary education
Work History
Service Manager
Hy-Vee
06.2026 - Current
Oversaw daily operations to ensure high levels of customer satisfaction.
Trained new team members on service protocols and operational standards.
Resolved customer inquiries and complaints promptly and effectively.
Deputy Intern
Ringgold County Sheriff's Office
05.2026 - 06.2026
Assisted with daily operations including filing reports and maintaining records
Supported deputies in conducting investigations and gathering evidence
Observed and participated in community outreach programs to enhance public relations
Learned procedures for handling emergency calls and dispatching resources
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Analyzed problems and worked with teams to develop solutions.
Service Manager
Hy-Vee
08.2025 - 05.2026
Oversaw daily operations to ensure high levels of customer satisfaction.
Trained new team members on service protocols and operational standards.
Resolved customer inquiries and complaints promptly and effectively.
Service Manager
Hy-Vee
10.2024 - 07.2025
Oversaw daily operations to ensure high levels of customer satisfaction.
Trained new team members on service protocols and operational standards.
Resolved customer inquiries and complaints promptly and effectively.
Deputy Intern
Decatur County Sheriff's Office
05.2024 - 07.2024
Assisted with daily operations including filing reports and maintaining records
Supported deputies in conducting investigations and gathering evidence
Observed and participated in community outreach programs to enhance public relations
Learned procedures for handling emergency calls and dispatching resources
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Analyzed problems and worked with teams to develop solutions.