Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Austin Byrd

Austin Byrd

Mount Ayr

Summary

Dedicated Service Manager with a proven track record in enhancing customer satisfaction through effective problem-solving and team leadership. Skilled in multitasking and training, ensuring operational excellence in fast-paced environments.

Overview

3
3
years of professional experience
3
3
year of post-secondary education

Work History

Service Manager

Hy-Vee
06.2026 - Current
  • Oversaw daily operations to ensure high levels of customer satisfaction.
  • Trained new team members on service protocols and operational standards.
  • Resolved customer inquiries and complaints promptly and effectively.

Deputy Intern

Ringgold County Sheriff's Office
05.2026 - 06.2026
  • Assisted with daily operations including filing reports and maintaining records
  • Supported deputies in conducting investigations and gathering evidence
  • Observed and participated in community outreach programs to enhance public relations
  • Learned procedures for handling emergency calls and dispatching resources
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.

Service Manager

Hy-Vee
08.2025 - 05.2026
  • Oversaw daily operations to ensure high levels of customer satisfaction.
  • Trained new team members on service protocols and operational standards.
  • Resolved customer inquiries and complaints promptly and effectively.

Service Manager

Hy-Vee
10.2024 - 07.2025
  • Oversaw daily operations to ensure high levels of customer satisfaction.
  • Trained new team members on service protocols and operational standards.
  • Resolved customer inquiries and complaints promptly and effectively.

Deputy Intern

Decatur County Sheriff's Office
05.2024 - 07.2024
  • Assisted with daily operations including filing reports and maintaining records
  • Supported deputies in conducting investigations and gathering evidence
  • Observed and participated in community outreach programs to enhance public relations
  • Learned procedures for handling emergency calls and dispatching resources
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.

Education

Bachelor of Arts - Criminology, Law & Justice

University of Iowa
Iowa City, IA
08.2025 - Current

Associate of Arts - Criminal Justice

Southwestern Community College
Creston, IA
05-2025

High School Diploma -

Mount Ayr Community Schools
Mount Ayr, IA
05-2023

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Critical thinking
  • Reliable and responsible
  • Goal oriented

Languages

English
Native or Bilingual

Timeline

Service Manager

Hy-Vee
06.2026 - Current

Deputy Intern

Ringgold County Sheriff's Office
05.2026 - 06.2026

Bachelor of Arts - Criminology, Law & Justice

University of Iowa
08.2025 - Current

Service Manager

Hy-Vee
08.2025 - 05.2026

Service Manager

Hy-Vee
10.2024 - 07.2025

Deputy Intern

Decatur County Sheriff's Office
05.2024 - 07.2024

Associate of Arts - Criminal Justice

Southwestern Community College

High School Diploma -

Mount Ayr Community Schools
Austin Byrd