ANNA COLE
Data Entry Operator
STAFFORD,VA
Summary
Productive Data Entry Operator adept in managing diverse databases and ensuring continuous accuracy. Dependable and quick-learning team player with effective communication and organization skills. Exceptional work ethic with a drive to continue honing a diverse and dynamic skill set.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Jr. Biometric Technician
Ideal Innovations Inc.
ROSSLYN, VA
02.2020 - 12.2021
- Performed biometric examination services for biometric modalities other than fingerprints, such as face and iris.
- Accurately recorded information into spreadsheets using appropriate codes.
- Reviewed and helped resolve conflicting biometric identity records.
- Created reports according to set standards regarding order, clarity, conciseness, style and terminology..
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Compared biometric images and provided/recorded comparison results.
- Reviewed and manually resolved instances where the biometric system cannot determine a definitive result.
- Performed pre-processing of images (e.g., image enhancement) and assessed image quality for submission for search of biometric systems.
- Effectively and consistently communicated via Microsoft Teams during telework.
Data Entry Clerk
Lacquercraft Hospitality
HIGH POINT, NC
03.2019 - 09.2019
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Proficiently maneuvers Microsoft Word, Microsoft Excel, and SharePoint to extract and organize detailed product and customer information
- Reviews and compiles documents, files, and data including customer purchase orders, order revisions, and factory production orders for accuracy
- Inputs purchase orders, client information, and factory specifications into the Oracle database system
- Compares customer requirements to quotes for prices, lead times, terms and conditions, etc
- Analyzes and disseminates information from multiple documents at once while maintaining accuracy
- Collaborates with the customer service team to resolve purchase order discrepancies, including pricing issues, lead time confirmations, and missing information.
- Verified accuracy of data before transcribing.
Fingerprint Technician
St. Louis Metropolitan Police Department
St Louis, MO
05.2016 - 11.2018
- Obtained and compared latent fingerprints and palm prints of deceased subjects
- Rolled inked ten-finger fingerprints for the public for job applications, expungements, court orders, and other purposes
- Conducted federal and state AFIS (Automated Fingerprint Identification System) database system inquiries to access and modify fingerprint records
- Examined fingerprints and demographics of arrested and potential suspect subjects to determine correct identification
- Proficiently utilized MULES, REJIS and NCIC databases to perform state and federal criminal history checks
- Accurately documented events, results, requests, and procedures in adherence to standard operating procedures entailed in the Fingerprint Technician Quality Assurance Manual
- Operated JusticeTrax LIMS database for evidence transfer and chain of custody documentation
- Scanned quality fingerprint images and manually entered suspect information into databases for transmittal to the Missouri State Highway Patrol and FBI
- Reviewed and maintained Identification Department criminal records
- Communicated with outside agencies and the public via telephone, email, or fax, to provide exceptional customer service.
Quality Control Technician / Data Entry Clerk
Fieldworks, LLC
Chesterfield, MO
11.2015 - 10.2017
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Executed data verification to detect errors.
- Sorted documents and maintained organized filing process.
- Identified data entry errors and reported to necessary departments.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Entered and validated voter registration information, petitions, signatures, notaries, etc. into client specific database via formatted input screens.
- Provided resolution to quality/technical problems by using standard procedures and troubleshooting methods.
Education
Bachelor of Arts - Biology
Guilford College
Greensboro, NC 09.2008 - 01.2014
Skills
Attention to Detail
Eagerness to learn
Written/Verbal Communication
Sorting and labeling
Error detection
Quality control
Data Entry
Word processing
Timeline
Jr. Biometric Technician
Ideal Innovations Inc.
02.2020 - 12.2021
Data Entry Clerk
Lacquercraft Hospitality
03.2019 - 09.2019
Fingerprint Technician
St. Louis Metropolitan Police Department
05.2016 - 11.2018
Quality Control Technician / Data Entry Clerk
Fieldworks, LLC
11.2015 - 10.2017
Bachelor of Arts - Biology
Guilford College
09.2008 - 01.2014