VANESSA CONDADO
HOUSTON,TX
Summary
Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Maria Rita’s
10.2024 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Checked in with servers to confirm preparedness before seating customers.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Crew Member
Tropical Smoothie Cafe
08.2024 - 12.2025
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
Driver
Dominos
05.2023 - 08.2024
- Demonstrated ability to handle emergency situations calmly and effectively
- Reported any incidents to customers in a timely and efficient manner
- Delivered package timely
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Crew Member
Pizza Hut
02.2022 - 03.2023
- Assisted management team with inventory counts of food products, beverages and supplies
- Resolved customer complaints in a professional manner
- Provided excellent customer service to maintain a positive atmosphere for guest
- Drove team success by quickly completing assigned task
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
high school -
Chavez high school
Skills
- Strong analytical and communication skills
- Food safety
- Heavy lifting
- Equipment Cleaning
- Teamwork and Collaboration
- Time management
- Problem solving
Addition
Fluent in English & Spanish
TABC Certified
Food Handler Certification
CPR Certification
Timeline
Restaurant Hostess
Maria Rita’s
10.2024 - Current
Crew Member
Tropical Smoothie Cafe
08.2024 - 12.2025
Driver
Dominos
05.2023 - 08.2024
Crew Member
Pizza Hut
02.2022 - 03.2023
high school -
Chavez high school
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