Sarah Maia
New Milford,CT
Summary
Motivated second-year finance student with strong analytical, organizational, and time-management skills. Proven ability to perform under pressure while maintaining accuracy and professionalism in fast-paced environments. Experienced in independent research and collaborative problem-solving, consistently demonstrating initiative and accountability. Skilled communicator committed to excellence, team success, and operational efficiency, with a track record of delivering high-quality results.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
The White Horse Pub
New Preston, CT
03.2025 - Current
- Helped service staff handle demand by distributing food and beverages.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Food Service Handler
Jersey Mike's Subs
New Milford, CT
05.2023 - Current
- Displayed excellent communication skills when interacting with customers and colleagues.
- Performed variety of duties related to food service.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Assisted other staff members with various tasks as needed.
- Maintained order and cleanliness of work areas to conform with health codes.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Acquired new skills to support team and further accommodate customer needs.
Education
High School Diploma -
New Milford High School
New Milford, CT06-2024
BBA - Finance, Investments And Markets
Western Connecticut State University
Danbury, CTSkills
- Team collaboration
- Communication skills
- Critical thinking
- Written communication
- Multitasking
- Emergency procedures
- Strong multitasking
- Organizational skills
- ServSafe certified
- Complex Problem-solving
- Teamwork
- Analytical skills
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited
Accomplishments
- Shift Lead – Jersey Mike’s Subs
Promoted to Shift Lead for demonstrating reliability, strong leadership, and operational excellence. Supervise team members, coordinate daily operations, and ensure top-tier customer service and food quality in a fast-paced environment. - Honors Program Member – Western Connecticut State University (WCSU)
Selected for participation in WCSU’s prestigious Honors Program in recognition of academic achievement, intellectual curiosity, and commitment to leadership and community engagement. - Spanish National Honor Society Member
Inducted for exceptional performance in Spanish language and cultural studies; contributed to promoting global awareness and academic collaboration among peers. - Key Club International Member
Engaged in service-oriented leadership through community projects and volunteer initiatives; developed strong teamwork, communication, and organizational skills while supporting national and local causes. - Wingman Organization Participant
Collaborated in a peer-led leadership and mentorship program fostering empathy, inclusion, and a positive learning environment within the school community.
Timeline
Restaurant Hostess
The White Horse Pub
03.2025 - Current
Food Service Handler
Jersey Mike's Subs
05.2023 - Current
High School Diploma -
New Milford High School
BBA - Finance, Investments And Markets
Western Connecticut State University