Christopher Salinas
Mesa,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Claim Specialist
State Farm Insurance
Tempe, AZ
12.2016 - Current
- Mentored and coached new department hires in group and individual settings to increase the usage of claims handling best practices.
- Worked directly with claims management to develop formal training plans for the implementation of new technology and processes.
- Consistently produced high-quality work through the application of proactive claim handling techniques.
Meat Department Clerk
Whole Food Market
University Place, WA
10.2015 - 12.2016
- Listened to customer needs and desires to identify and recommend optimal products.
- Trained peers on department goals and processes to increase efficiency and customer satisfaction.
- Collaborated with store management and leadership to suggest actionable improvements and corrective action plans.
Service Sales Representative
Cintas
Puyallup, WA
02.2011 - 10.2016
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Completed the Certified Route Trainer program and led new hires through on the job training.
Education
Bachelor of Science - Aeronautics
Liberty University
Lynchburg, VAAssociates in Claims (AIC) -
The Institutes
Malvern, PASkills
- Insurance industry experience
- Teamwork and Collaboration
- Training and Development
- Documentation abilities
- Insurance coverage verification
- Excellent administrative abilities
Affiliations
- Military Affinity Club
Timeline
Claim Specialist
State Farm Insurance
12.2016 - Current
Meat Department Clerk
Whole Food Market
10.2015 - 12.2016
Service Sales Representative
Cintas
02.2011 - 10.2016
Bachelor of Science - Aeronautics
Liberty University
Associates in Claims (AIC) -
The Institutes
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