Acelin Carpec
Masury,Ohio
Summary
Developed strong communication and problem-solving skills in customer-focused environment, demonstrating ability to handle diverse inquiries and resolve issues efficiently. Seeking to transition into new field where these transferrable skills can be effectively utilized to enhance customer satisfaction and operational efficiency. Committed to contributing positively to collaborative and dynamic workplace.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
09.2024 - Current
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Delivered goods and products to customer on time and in excellent condition.
Messenger
Amer Cunningham Co., L.P.A
05.2024 - 01.2025
- Expedited urgent deliveries, effectively meeting tight deadlines and client expectations.
- Facilitated smooth pickups from multiple locations within designated timeframes, optimizing route planning.
- Safeguarded confidential documents during transportation, maintaining the highest level of discretion and professionalism at all times.
- Contributed to team efforts by providing backup support during peak periods or staff shortages.
Customer Service
McDonald's
12.2022 - 03.2024
- Collect credit card and cash payments to complete transactions for customer orders
- Maintain work area and kept cash drawer organized
- Approach customers and engage in conversation using effective interpersonal and people skills
- Participate in cross-functional in all store operations
Education
Bachelor of Science - Accounting
The University of Akron
Akron, OH05.2027
High School Diploma -
Brookfield High School
Brookfield, OH05.2023
Skills
- Microsoft PowerPoint
- Microsoft Office Word
- Microsoft Office
- Microsoft Excel
Extra-Curricular Activities
Delta Sigma Pi, 09/23, Present, Akron, OH, Vice President of Fundraising Women and Business, 02/24, Present, Akron, OH, Network and listen to guest speakers who identify as women in the workplace.
Timeline
Guest Advocate
Target
09.2024 - Current
Messenger
Amer Cunningham Co., L.P.A
05.2024 - 01.2025
Customer Service
McDonald's
12.2022 - 03.2024
Bachelor of Science - Accounting
The University of Akron
High School Diploma -
Brookfield High School
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