SYASIAH MCDONALD
Rochester,NY
Summary
Dynamic and dedicated professional with a strong background in customer service at Target and McDonald's. Proven ability to deliver exceptional patient interaction and maintain confidentiality while managing multiple tasks. Skilled in Microsoft Office and team collaboration, consistently fostering a supportive environment and ensuring operational excellence.
Overview
1
1
Certification
Work History
Guest Advocate
Target
Rochester, NY
- Delivered compassionate, patient-centered service in fast-paced environment, prioritizing individual needs and clear communication.
- Demonstrated strong interpersonal skills by actively listening and resolving concerns calmly and professionally.
- Maintained accuracy while handling transactions, confidential information, and policy-driven procedures.
- Collaborated with team members to ensure smooth operations and support under pressure.
- Adapted quickly to changing demands, multitasking effectively while maintaining composure.
- Followed strict safety, cleanliness, and organizational standards to uphold a secure environment.
- Built trust with diverse populations through empathy, respect, and reliability.
Crew Member
McDonald’s
Rochester, USA
- Maintained strict food safety, hygiene, and sanitation standards, demonstrating strong infection-control awareness
- Worked efficiently under pressure while multitasking, prioritizing tasks, and responding quickly to changing demands
- Communicated clearly and calmly with guests and team members to prevent errors and resolve concerns
- Followed standardized procedures and protocols with consistency and attention to detail
- Collaborated as part of a team to ensure timely service, operational safety, and a supportive workplace
- Demonstrated reliability, accountability, and professionalism during peak hours.
Education
ASSOCIATE IN SCIENCE (A.S.) - RADIOLOGIC TECHNOLOGY
Monroe Community College
Henrietta, NYSkills
- Professional phone etiquette
- Call management
- Clear verbal communication
- Clear written communication
- Organization
- Multitasking
- Patient interaction
- Customer service
- Medical office support
- Time management
- Attention to detail
- Confidentiality
- Professionalism
- Team collaboration
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Google Workspace
- Data entry
- Electronic record management
- Scheduling systems
- Basic medical office software
Certification
Patient care technician certification
Timeline
Crew Member
McDonald’s
Guest Advocate
Target
ASSOCIATE IN SCIENCE (A.S.) - RADIOLOGIC TECHNOLOGY
Monroe Community College