Adamaris Lopez-Reyes
Sun Prairie,WI
Summary
Skilled Guest Advocate with a background in providing exceptional guest experiences. Good communication skills, problem-solving abilities, and commitment to customer satisfaction. Demonstrate talent for resolving concerns, handling high volume tasks and improving overall guest relations.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
Sun Prairie, WI
10.2022 - Current
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Usher
Breese Stevens Field
Madison, WI
06.2022 - 11.2022
- Greeted guests and directed them to their seats.
- Maintained positive working relationship with fellow staff and management.
- Collected tickets at entrances and exits when required.
- Assisted with seating patrons in a courteous and efficient manner.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
Crew Member
McDonald's
Sun Prairie, WI
04.2021 - 05.2022
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Took orders from patrons and input selections into store computer system.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Education
Associate of Science -
Madison Area Technical College
Madison, WI05-2028
High School Diploma -
East High School
Madison, WI06-2024
Skills
- Stress tolerance
- Exceptional communication
- Complaint handling
- Customer service
- Cash handling experience
- Phone etiquette
- Positive and professional
Accomplishments
- Seal of Biliteracy
Languages
Spanish
Native/ Bilingual
Timeline
Guest Advocate
Target
10.2022 - Current
Usher
Breese Stevens Field
06.2022 - 11.2022
Crew Member
McDonald's
04.2021 - 05.2022
Associate of Science -
Madison Area Technical College
High School Diploma -
East High School