Soccer
ACHA JUNIOR JUDE
Dallas,Texas
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Automated Logistics Specialist (Secret Clearance)
U.S Army
Grand Prairie, TX
02.2023 - Current
- Utilized complex software to order parts, perform diagnostics, generate documentation, and provide training and support to colleagues
- Consistently demonstrated proficiency in using power and hand tools, measuring materials, and interpreting technical specifications and safety manuals
- Abided by safety practices and regulations, maintaining a safe and clean work environment
Loss Prevention Officer
W Dallas Victory
Dallas, TX
08.2023 - Current
- Maintained professional standard in responding to calls and queries over the phone and in person
- Efficiently utilized appropriate software to manage check-ins for workers and contractors daily and to unlock guest doors
- Managed access through the creation of keys for employees and residents through online system
- Monitored surveillance cameras to restrict unauthorized entry and conducted regular property patrol and documented safety hazards
Server
Moe's Grill
Love Field Airport, Dallas, TX
11.2022 - 01.2023
- Welcomed all guests with friendliness and provide excellent customer service exceeding company standards
- Identified customer orders, communicated with food and beverage staff to ensure guest satisfaction, and deliver items promptly
Education
Bachelor of Science - Tourism And Hospitality Management
University of Dschang
Cameroon 10.2016 - 06.2019
Comptia A+, Google IT Certifications - IT Support Specialist
Per Scholars
Dallas, TX 10.2024 - 01.2025
Skills
- Application support
- Network diagnostics
- Desktop support
- User credential management
- Hardware diagnostics
- Software diagnosis
- Wide-area networks
- Microsoft office specialist (MOS) master
- Analytical thinking
- Account management
- Linux programming and administration
- Network configuration
- Technical troubleshooting
- Ticket management
- System diagnostics
- Verbal and written communication
- Decision-making
- Data recovery
- Windows 10
- Hardware troubleshooting
- Ticket support system management
- Hardware and peripherals
- TCP/IP
- MS office proficiency
- Software installation
- Microsoft outlook
- Hardware upgrades
- Active listening
- Technical support
- LAN/WAN
- Customer service
- Concierge support
- Supply restocking
- Guest relations
- Customer service management
- Front desk operations
- Communication
- Microsoft Office Suite
- Telephone etiquette
- Continuous improvement
- Conflict management
- Complaint management
- Teamwork
- Emergency response
- Problem-solving
Certification
- First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
- Occupational Safety & Health Administration Certification (OSHA-30 for General Industry) – U.S Department of Labor.
- Loss Prevention Certified (LPC) - Loss Prevention Foundation.
- Certified Loss Prevention Professional (CLPP) - Loss Prevention Foundation.
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 13 in the development of safe working environment.
- Supervised team of 4 staff members.
- Documented and resolved residential dispute which led to calmness and understanding.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company RetreatsWork from home optionPaid time offInterests
Travel
Socialising
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Timeline
Comptia A+, Google IT Certifications - IT Support Specialist
Per Scholars
10.2024 - 01.2025
Loss Prevention Officer
W Dallas Victory
08.2023 - Current
Automated Logistics Specialist (Secret Clearance)
U.S Army
02.2023 - Current
Server
Moe's Grill
11.2022 - 01.2023
Bachelor of Science - Tourism And Hospitality Management
University of Dschang
10.2016 - 06.2019
Similar Profiles
Jan D. Villegas RiveraJan D. Villegas Rivera
Diesel Mechanic at U.S ArmyDiesel Mechanic at U.S Army
Kailyn ColemanKailyn Coleman
92A Automated Logistical Specialist at U.S Army92A Automated Logistical Specialist at U.S Army
Jacob SandovalJacob Sandoval
Quartermaster and Chemical Repair at U.S ArmyQuartermaster and Chemical Repair at U.S Army
Deonte KingDeonte King
Digital Network Exploitation Analyst at U.S ArmyDigital Network Exploitation Analyst at U.S Army
Xavier Jose Amaya JuarezXavier Jose Amaya Juarez
Apartment Maintenance Technician at Avaya of GarlandApartment Maintenance Technician at Avaya of Garland