Talimah Petersen
Trenton ,Nj
Summary
To obtain a position in which my people skills and experience in providing customer support and initiating expanded customer service for the business to increase its sales productivity. Motivated to engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
16
16
years of professional experience
Work History
Waitress
BBQ Smokehouse
03.2019 - 09.2019
- Greet and establish fine dining for the patrons
- Take and serve orders to the patrons
- Prepared check and collect payment
- Provided efficient service customer service in an extremely fast paced environment
- Followed business policy and guidelines to ensure sales goals were met.
Sales Associate
Kicks USA
12.2018 - 05.2019
- Greet guests upon arrival in a courteous and friendly manner
- Communicate with customers any sales and/or new promotions
- Provided excellent customer service
- Set up store displays
- Performed inventory checklist
- Complete all tasks on time.
Baggage Agent/Cashier
Greyhound
01.2004 - 01.2017
- Call and schedule customers for baggage pick up
- Checked customers tickets to ensure they boarded on the correct bus line
- Greet customers in a friendly and professional manner.
Wine server
Old York Cellars
03 2022 - 11 2023
- Successfully managed large groups during busy periods, quickly adapting to changing circumstances while maintaining composure under pressure.
- Ensured compliance with all relevant health codes and regulations regarding alcohol service and storage conditions.
- Maintained cleanliness and organization in the wine service area, ensuring a welcoming environment for guests.
- Balanced the needs of multiple tables simultaneously while maintaining a high level of attentiveness and efficiency.
- Served as a knowledgeable resource for guests seeking advice on selecting appropriate wines for special occasions or gifts.
Education
High School Diploma -
Linden Hill High School
Hawthorne, NY06.08
Skills
- Detail Oriented
- Enthusiastic & Friendly
- Customer Service
- Handling Pressure
- Work Ethic
- To-go order preparation
- Stocking and replenishing
- Food running
- Order accuracy
- Food preparation and safety
- Cash Handling
- Point of sale operation
- Food and beverage pairings
- Sorting and labeling
- Database Management
Languages
Spanish
Native or Bilingual
Timeline
Waitress
BBQ Smokehouse
03.2019 - 09.2019
Sales Associate
Kicks USA
12.2018 - 05.2019
Baggage Agent/Cashier
Greyhound
01.2004 - 01.2017
Wine server
Old York Cellars
03 2022 - 11 2023
High School Diploma -
Linden Hill High School
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
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