Ach'Lye Campbell
Indianapolis,IN
Overview
3
3
years of professional experience
Work History
Barista
Tinker Coffee- Indianapolis International Airport
Indianapolis, IN
04.2025 - Current
- Prepared high-quality coffee beverages following established recipes and techniques.
- Maintained cleanliness of equipment and workstations to ensure a safe environment.
- Provided excellent customer service by engaging with travelers and addressing their needs.
- Collaborated with team members to streamline workflow during busy periods at the airport.
- Assisted in inventory management by tracking supplies and restocking as needed.
- Educated customers about menu items, enhancing their overall experience at Tinker Coffee.
- Trained new staff on coffee preparation techniques and customer service best practices.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
Front Desk/Valet Driver
Marriott Hotels
Indianapolis
01.2023 - 04.2025
- Managed guest check-in and check-out processes, ensuring a seamless and welcoming experience for all visitors.
- Coordinated with housekeeping and maintenance teams to guarantee rooms were ready for guests and met the highest standards of cleanliness and comfort.
- Assisted guests with inquiries and provided information about hotel amenities, local attractions, and transportation options.
- Handled guest complaints and concerns with professionalism, resolving issues promptly to maintain high levels of guest satisfaction.
- Processed payments and maintained accurate records of transactions, ensuring compliance with company policies and procedures.
- Operated the valet service, efficiently parking and retrieving guest vehicles while ensuring their safety and security.
- Collaborated with team members to optimize front desk operations and enhance overall guest service experiences.
- Participated in training sessions to stay updated on hotel policies, procedures, and hospitality best practices.
- Parked vehicles efficiently in designated areas for guest convenience.
- Assisted guests with luggage and provided directions to hotel amenities.
Education
Core 40 Academic Diploma -
Ben Davis
Indianapolis, INSkills
- Customer Service
- Multitasking
- Computer Literacy
- Time Management
- Attention to Detail
- Conflict Resolution
- Organizational Skills
- Inventory management
- Effective communication
Timeline
Barista
Tinker Coffee- Indianapolis International Airport
04.2025 - Current
Front Desk/Valet Driver
Marriott Hotels
01.2023 - 04.2025
Core 40 Academic Diploma -
Ben Davis