Overview
Work History
Education
Skills
Languages
Timeline
Generic

Asiya Chakhoyeva

Alpharetta,GA

Overview

7
7
years of professional experience

Work History

Implementation Analyst

Gozio
11.2022 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs

Guest Advocate

Target
11.2021 - 08.2022
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Delivered prompt service to prioritize customer needs.
  • Trained new personnel regarding company operations, policies and services.
  • Cross-trained and provided back up for customer service managers.

Team Leader

Pita Mediterranean Street Food
10.2019 - 03.2021
  • Led team of 5 members while providing exceptional customer service.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Dispatcher

US Auto Transport Inc
06.2017 - 10.2019
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands
  • Coordinated repairs to vehicles to maintain fleet operations.
  • Ordered supplies and allocated resources to personnel based on need.
  • Maintained updated and detailed records of calls in physical and electronic database.

Education

Graduate Certificate - AWS Cloud Architect

ZiyoTek Institute of Technology
Vienna, VA
05.2021

Skills

  • Software Implementation
  • User Acceptance Testing
  • SQL knowledge
  • Business Analysis
  • Attention to Detail
  • Organizational Skills
  • Active Listening
  • Adaptability and Flexibility

Languages

Turkish
Native or Bilingual
English
Native or Bilingual

Timeline

Implementation Analyst

Gozio
11.2022 - Current

Guest Advocate

Target
11.2021 - 08.2022

Team Leader

Pita Mediterranean Street Food
10.2019 - 03.2021

Dispatcher

US Auto Transport Inc
06.2017 - 10.2019

Graduate Certificate - AWS Cloud Architect

ZiyoTek Institute of Technology
Asiya Chakhoyeva