AD Austin Dean
Hillsboro,United States
Summary
A previously enlisted marine who is dedicated to the work he has at hand. Willing to sit down and learn or stand up and lead depending on what is most needed. Having a strong will, a calm demeanor and a deep understanding of how to properly communicate and monitor many different issues at once. Along with strong problem-solving skills and a drive to further his own abilities.
Overview
6
6
years of professional experience
Work History
Dispatcher
NAPPA
Clackamas, OR
10.2023 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 4 fleet vehicles.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Monitored vehicle locations to coordinate timely arrivals.
- Scheduled and organized delivery routes.
- Received new orders, prepared documentation, and assigned personnel.
Delivery Driver
Dominos
05.2023 - 08.2023
- Delivered packages to residences and businesses in a timely and professional manner
- Ensured accuracy of all deliveries by verifying customer information
- Used GPS device and mapping software to plan efficient routes
- Maintained communication with dispatch to ensure timely delivery of packages
- Ensured safety on the road by adhering to all applicable traffic laws
- Maintained accurate records of all delivered packages
- Optimized route planning during high-volume business days to reduce delays
- Communicated with customers to ensure compliance with delivery specifications and maintain strict adherence to Covid-19 safety protocols.
Field Radio Operator
US MIL
09.2018 - 08.2022
- Utilized knowledge of military radio systems to install and maintain secure communications systems
- Operated tactical radios and communication systems in a variety of environments
- Monitored and maintained radio equipment for proper functioning
- Performed troubleshooting and maintenance of all field radio equipment
- Ensured adherence to all safety regulations and protocols
- Coordinated radio communication schedules and frequencies with other units
- Maintained records of all communication activities, including logs of all messages sent and received
- Led a team of Marines to successful executions of necessary missions
- Instructed Marines on how to properly operate many different radio systems
- Maintained proper paperwork and records of all radio transmissions and radio equipment.
Cashier
Home Depot
06.2018 - 08.2018
- Assisted customers with product information and inquiries
- Acted as a customer service representative for the store
- Resolved customer complaints in a courteous manner
- Greeted customers in a friendly and professional manner
- Maintained a clean and orderly checkout area.
Education
Tigard Highschool
06.2018
Skills
- Record keeping
- Clear communication skills
- Maintenance on important pieces of equipment
- Monitoring multiple forms of communications
- Giving clear and direct instructions
- Team building and leading
- Customer service
- Willing to learn
- Quick thinking
- Observation skills
- Attention to detail
- Dispatch software
Personal Information
Title: Communication Specialist
Timeline
Dispatcher
NAPPA
10.2023 - Current
Delivery Driver
Dominos
05.2023 - 08.2023
Field Radio Operator
US MIL
09.2018 - 08.2022
Cashier
Home Depot
06.2018 - 08.2018
Tigard Highschool