Summary
Overview
Work History
Education
Skills
Timeline
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KELSEY RAY

Reno

Summary

Experienced Area Manager | 13+ Years of Success in Multi-Location Operations, Strategic Growth, and Team Development
Accomplished Area Manager with a proven track record of driving financial and operational excellence across multiple locations. Expertise in strategic planning, business development, and operational optimization, resulting in 146% annual profit growth and a 30% reduction in hiring cycles. Dedicated to fostering team growth and aligning recruitment processes with corporate goals.

Overview

13
13
years of professional experience

Work History

Area Manager

JobandTalent
06.2023 - Current
  • Achieved a 25% week-over-week and 146% year-over-year increase in branch profit.
  • Conducted market trend evaluations to guide strategic business initiatives and drive growth.
  • Developed and implemented innovative sales strategies, leading to significant business expansion.
  • Analyzed financial metrics to identify operational improvements and enhance efficiency.
  • Fostered a supportive work environment that promoted team skill enhancement and professional development.
  • Pioneered sales tactics that resulted in a 25% weekly increase in branch revenue.
  • Drove a 146% annual profit growth through in-depth strategic market analysis.

Talent Acquisition Manager

ABM INDUSTRIES
09.2021 - 06.2023
  • Led the creation of a dynamic employer branding strategy, significantly increasing company attractiveness.
  • Overhauled the talent acquisition process, reducing the hiring cycle by 30%.
  • Developed innovative recruitment strategies, increasing brand visibility.
  • Analyzed recruitment metrics to optimize sourcing methods and improve efficiency.
  • Anticipated hiring needs to align with strategic company objectives.
  • Improved the screening process, ensuring higher candidate quality.

Area Manager

CHARTWELL STAFFING
05.2018 - 09.2021
  • Managed a nationwide team of 10 recruiters, driving operational efficiency.
  • Launched targeted social media campaigns to expand both the talent pool and client base.
  • Strengthened team growth by resolving conflicts in collaboration with HR partners.
  • Increased recruiter productivity by 20% through strategic workflow optimizations.
  • Fostered a supportive team culture, leading to a significant reduction in turnover rates.
  • Led the team of 10 recruiters to consistently exceed placement targets by 15% annually.

District Manager

SURGE STAFFING
05.2015 - 04.2018
  • Transformed district operational strategies, greatly enhancing client satisfaction and retention.
  • Increased client retention by implementing revamped operational approaches.
  • Introduced innovative management techniques to elevate client satisfaction.
  • Refined service delivery processes to ensure exceptional client experiences.
  • Redesigned client interaction protocols to strengthen brand loyalty.
  • Analyzed district performance metrics to drive strategic operational improvements.

Property Manager

MANAGE INC
08.2011 - 05.2015
  • Overhauled property management processes, enhancing efficiency and regulatory compliance.
  • Streamlined property operations to ensure seamless day-to-day management.
  • Improved housing regulation compliance, achieving an 87% reduction in delinquencies.
  • Maintained meticulous management of tenant payments, ensuring financial accuracy.
  • Analyzed applicant data to effectively assess eligibility for tax credit benefits.

Education

Truckee Meadows Community College
Reno, NV

Skills

  • Staff Management
  • Operations Management
  • Relationship building and management
  • Team Development
  • Operations
  • Customer Relationship Management
  • Staff Development
  • Business Development

Timeline

Area Manager

JobandTalent
06.2023 - Current

Talent Acquisition Manager

ABM INDUSTRIES
09.2021 - 06.2023

Area Manager

CHARTWELL STAFFING
05.2018 - 09.2021

District Manager

SURGE STAFFING
05.2015 - 04.2018

Property Manager

MANAGE INC
08.2011 - 05.2015

Truckee Meadows Community College

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KELSEY RAY