Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ada Estevez

Miami,FL

Overview

17
17
years of professional experience

Work History

Receptionist

Coral Gables Nursing and Rehabilitation Center
Miami, Florida
07.2025 - 09.2025
  • Greeted visitors and directed them to appropriate nursing stations or personnel.
  • Answer incoming calls, take messages.

Customer Service Representative

TRI-RAIL
Miami, Florida
12.2023 - 04.2025
  • Assisted customers with train tickets, train schedules, and issuing Easy Pass cards.

Call Center Helpline Specialist

Jewish Community Services Of South Florida
North Miami, Florida
01.2017 - 03.2024
  • Responded to and documented incoming calls from callers requesting information on local social services, such as homeless assistance programs, mental health services, addiction programs, food distribution, low-income housing, etc. Also responding to the National Suicide Prevention Hotline, providing assistance and referrals to proper resources or dispatch.

Special Transportation Services STS

Transportation America
Miami, Florida
01.2009 - 12.2016
  • Assisted with customer requests for transportation services, made reservations, assisted when rides were late, etc. This company worked mainly with registered clients who were disabled.

Education

Bachelor of Arts - Fine Arts / Painting

Universidad De Costa Rica
San Jose-Costa Rica
12-1983

Skills

  • Customer service
  • Communication skills
  • Interpersonal skills
  • Team collaboration
  • Detail orientation
  • Active listening
  • Professional and polished presentation

Languages

English
Professional
Spanish
Professional

Timeline

Receptionist

Coral Gables Nursing and Rehabilitation Center
07.2025 - 09.2025

Customer Service Representative

TRI-RAIL
12.2023 - 04.2025

Call Center Helpline Specialist

Jewish Community Services Of South Florida
01.2017 - 03.2024

Special Transportation Services STS

Transportation America
01.2009 - 12.2016

Bachelor of Arts - Fine Arts / Painting

Universidad De Costa Rica

Similar Profiles

CREATE PROFILE
Ada Estevez