MECHANICAL SUPERVISOR Career Overview Dependable and resilient Automotive Service Manager with over 10 years of experience in mechanics maintenance and repair leadership. Proven mentor trainer and director of multidisciplinary teams in line with aggressive performance metrics. Enhances service center reputations by accepting ownership for accomplishing new and different requests; always explores opportunities to add value to job accomplishments.
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Automotive Service Manager
Michael Hammond Automobile Engineering, Adeniji Jones Ikeja
01.2020 - 01.2023
Ascertain automotive problems and services by listening to customer’s description of
symptoms; clarify description of problems; conduct inspections; take test drives; check
vehicle maintenance records; examine service schedules
Verify warranty and service contract coverage by examining records; explain provisions
and exclusions
Develop estimates by costing materials supplies and labor; calculate customer’s payment
including deductibles
Prepare repair orders (RO) by describing symptoms problems and causes discovered as
well as repairs and services required; obtain approval signatures; entering RO into service
database syste
Oversees and when necessary may perform customer service functions including
pumping gasoline, checking fluid levels, washing windshields, and scheduled
maintenance
Supervises and when necessary assists with administrative services related to automobile
repairs; tasks may include preparing cost estimates for customers, notifying customers of
preventive and scheduled maintenance, and making repairs within skill level
Reconciles operating accounts and records including reconciling sales with cash and
receipts
Drafts and maintains operating reports as requested by the district manager
Monitors inventory, and orders supplies, tools, and gasoline for the station
Schedules and arranges necessary maintenance for the service station
Creates promotional materials and advertisements
Ensures that the service station is neat, clean, and safe
Performs other related duties as assigned.
Maintenance Supervisor
JMG Nigeria Limited
Lagos
01.2015 - 01.2018
Hires and manages maintenance workers
Supervises maintenance workers and contractors
Organizes and leads maintenance trainings
Sets the shift schedule and assign responsibilities
Develops maintenance policies and procedures
Orders tools, supplies, and equipment
Responds to maintenance requests.
Fleets Service Supervisor
Power Generation and Protection Technology Limited
01.2011 - 01.2014
Updated job knowledge by participating in educational opportunities and reading
manufacturers’ publications
Maintained customer rapport by explaining estimates and expected return of vehicle
Obtained customer’s approval of estimates and provided contact telephone numbers
Answered questions and concerns; arranged towing and temporary transportation
Records Accurate Information on Fleets and Analyzes Recorded Data
Selection of the Right Vehicles
Sets-up Maintenance Schedules
Establishes Situational Procedures for Possible Problems and Scenarios
Creates and manages fleet policies
Assigns vehicles to drivers
Manages accident reports
Uses GPS systems that find where vehicles are located—This makes it easier to track
vehicles or locate them if they're lost or stolen
GPS systems help managers take the steps
needed when there are delays in deliveries.
Automotive Technician
Toyota Nigeria Limited
Lagos
01.2007 - 01.2009
Coordinated activities of personnel conducting research and testing program on
automotive equipment
Review and submitted staff proposals for modifications to vendor or manufacturer
Directed a total of 8 employees in the Automotive Department
Carried out supervisory responsibilities in accordance with the organization’s policies
and applicable laws including interviewing hiring and training employee
Perform maintenance and repair on customer vehicles
Identify problems with vehicles using the diagnostic equipment
Explain automotive repairs and issues and provide great customer service
Plan repair procedures using charts manuals and experience.
Motor Vehicle Mechanic
Government Technical College
01.2003 - 01.2005
Working with the manager and other mechanics to diagnose and repair the mechanical and
electrical components of vehicles
Listening to clients to learn more about vehicle history, potential problems, and the
services they would like to receive
Performing test drivers, inspections, and other diagnostic tests on vehicles to identify
where problems exists and determine which parts need to be repaired or replaced
Completing preventative maintenance on vehicles, such as performing oil changes,
flushing and replacing fluids, and replacing brakes
Generating timelines and estimates for repairs and discussing options with clients
Inspecting internal systems and controls to ensure the vehicle is operating properly and
in compliance with state regulations
Maintaining accurate records relating to clients, their vehicles, parts, and service history
Using shop equipment as instructed, performing regular maintenance and repairs as
needed
Engaging in learning opportunities to update job knowledge and technical skills.
Education
National Diploma - Mechanical Engineering
Yaba College of Technology
01.2013 - 02.2017
High School Diploma -
Government Technical College
Lagos, Nigeria
09.2005 - 07.2008
Skills
Schedulingundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Automotive Service Manager
Michael Hammond Automobile Engineering, Adeniji Jones Ikeja
01.2020 - 01.2023
Maintenance Supervisor
JMG Nigeria Limited
01.2015 - 01.2018
National Diploma - Mechanical Engineering
Yaba College of Technology
01.2013 - 02.2017
Fleets Service Supervisor
Power Generation and Protection Technology Limited
Staff Scientist at Supervisor: Dr. Steven Jones, Canada’s Michael Smith Genome Sciences Centre (GSC)Staff Scientist at Supervisor: Dr. Steven Jones, Canada’s Michael Smith Genome Sciences Centre (GSC)