Miguel Campos
Long Beach,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Automotive Service Manager
American Tire Depot
Stanton, CA
07.2018 - Current
- Reduced wait times for customers by optimizing scheduling and resource allocation within the service department.
- Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
- Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
- Developed strong relationships with vendors, securing competitive pricing on parts and supplies for the repair facility.
Education
High School Diploma -
Jordan High School
Long Beach, CA08.2018
Skills
- Service writing
- Customer Satisfaction
- Automotive diagnostics
- Parts Ordering
- Customer Relations
- Vehicle Inspection
- Scheduling
- Quality Standards
- Labor estimating
- Customer Service
- Computer Skills
- Team Leadership
- Problem Resolution
- Professional and Courteous
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Training and Development
- Staff Management
- Task Delegation
- Preventive Maintenance
- Shift Scheduling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Automotive Service Manager
American Tire Depot
07.2018 - Current
High School Diploma -
Jordan High School