ADAIR PENALOSA
San Diego
Summary
Dynamic Lead Optician at GW Eye Associates with expertise in optical technology and effective communication. Proven track record in enhancing patient satisfaction through precise eyewear fitting and quality control monitoring. Skilled in insurance verification and lab coordination, ensuring seamless operations and optimal patient outcomes. Empathetic professional with exceptional listening skills resulting in long-term customer relationships.
Overview
3
3
years of professional experience
Work History
Lead Optician
GW Eye Associates
La Jolla
11.2024 - Current
- Search and retrieve VSP/Eyemed authorizations.
- Assisted patients in selecting eyewear that meets their styles and inspirations
- Conducted vision tests using specialized optical equipment.
- Implemented adjustments on patients glasses to ensure they fit just right
- Cut and edge prescription uncut lenses using a lens edger
- Maintained accurate patient records and updated prescription information.
- Create and follow up on weekly updates on work in progress (WIP) lab orders
- Dispense and fit glasses on patients upon pick up
Optician
Total Vision
San Diego
08.2023 - 10.2024
- Developed and implemented effective marketing strategies to grow the business and attract new customers
- Dispensed prescription eyewear and contact lenses, fitting and adjusting as needed to ensure optimal vision and comfort
- Performed comprehensive eye examinations to accurately diagnose and treat vision problems
- Constructed custom eyeglass frames, lenses, and contact lenses to meet the individual needs of each patient
Optician
Eye Styles Optometry
San Diego
11.2022 - 08.2023
- Schedule appointments and search for insurance authorizations based on patient's plans and details
- Performed frequent administrative duties such as printing, scanning, faxing, filing records, answering high-volume calls
- Trained patients that are newly introduced to contact lenses
- Maneuver advanced optical technology that will give patients accurate results for the doctor to review and analyze
- Maintained the cleanliness and safety of the optical office, ensuring all equipment was in working order
Education
Associates Degree -
San Diego Mesa College
San DiegoSkills
- Effective communication
- Optical technology
- Insurance verification
- Eyewear fitting
- Frame selection assistance
- Optical lab coordination
- Quality control monitoring
- Structured workflow
- Repairing glasses
Languages
Spanish
Timeline
Lead Optician
GW Eye Associates
11.2024 - Current
Optician
Total Vision
08.2023 - 10.2024
Optician
Eye Styles Optometry
11.2022 - 08.2023
Associates Degree -
San Diego Mesa College