Adairela Gonzalez
Fort Myers,FL
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist
BF Goodrich Aerospace
Miami, FL
11.2005 - 03.2007
- Handled assignments independently with good judgement and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Receptionist
Templer And Hirsch
Aventura, FL
09.2000 - 06.2003
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
Education
2000 -
Dade Marine Institute
MiamiSkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling
- Scheduling appointments
- Greeting and Seating Clients
- File Management
- Schedule Management
- Multi-line telephone operation
- Clerical Support
- Customer Service
- Punctual and Reliable
- Call Answering and Routing
- Appointment Scheduling
- Courteous and Professional
- Relationship Building
- Records Maintenance
- Call Management
- Inventory Management
Languages
Spanish English
Native or Bilingual
Timeline
Receptionist
BF Goodrich Aerospace
11.2005 - 03.2007
Receptionist
Templer And Hirsch
09.2000 - 06.2003
2000 -
Dade Marine Institute