Adaleah Caballero
Washougal,WA
Summary
Diligent representative skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Overview
1
1
year of professional experience
Work History
Costumer Representative
Circle K
09.2023 - 05.2024
- Used software to prepare memos, correspondence and reports.
- Assisted customers in navigating company website features, leading to increased online sales conversions.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Costumer Sales Representative
Grocery Outlet Bargain Market
01.2023 - 04.2023
- Assisted call-in customers with questions and orders.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Participated in ongoing product training sessions, ensuring comprehensive understanding of offerings to better assist customers.
- Managed high call volumes, prioritizing tasks effectively to maintain exceptional service levels for each interaction.
- Maintained accurate records of customer interactions, transactions, and follow-up actions for seamless continuity in support services.
Education
Registered Medical Assistant - Medical Assistant
Southern Career Institute
San Antonio, TX10.2024
Skills
- Order and Refund Processing
- Product Sales
- Problem-solving abilities
- Employee Coaching
- Consultative Sales
- Payment Processing
Timeline
Costumer Representative
Circle K
09.2023 - 05.2024
Costumer Sales Representative
Grocery Outlet Bargain Market
01.2023 - 04.2023
Registered Medical Assistant - Medical Assistant
Southern Career Institute
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