Adalena Phok
Modesto,CA
Summary
Skilled worker in customer service. Familiar with handling food and beverages. Great customer service and communication skills. Leadership qualities and handling responsibilities. Experienced in warehouse jobs, retail, service industry, and management.
Overview
3
3
years of professional experience
Work History
Server
Osaka Sushi
Modesto, CA
09.2025 - Current
- Provided excellent customer service in a fast-paced restaurant environment.
- Took customer orders accurately and efficiently using point-of-sale systems.
- Served food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Assisted in training new servers on restaurant procedures and menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Point-of-sale operation
Assistant Manager
Shiekh Shoes
Modesto, CA
04.2023 - 06.2024
- Handled customer inquiries and resolved issues efficiently.
- Collaborated with team members to achieve sales goals and targets.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Modesto High School
Modesto, CASkills
- Food and beverage service
- Customer service
- Sanitation practices
- Operational standards
- Attention to detail
- Time management
Timeline
Server
Osaka Sushi
09.2025 - Current
Assistant Manager
Shiekh Shoes
04.2023 - 06.2024
Modesto High School