Summary
Overview
Work History
Education
Skills
Timeline
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Adalyn Crouse

Maiden,NC

Summary

Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Food Lion
Maiden, NC
12.2019 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Consulted with customers on food selections and custom order requests.

Customer Service Associate

Sew Unique Boutique
Maiden, NC
04.2017 - 11.2018
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Executes excellent sales floor merchandising and selling.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Demonstrated items to customers and created customer awareness, interest and sales.

Education

No Degree - Business

Catawba Valley Community College
Hickory, NC

High School Diploma -

Maiden High School
Maiden, NC
05.2021

Skills

  • Purchase Recommendations
  • Loyalty Programs
  • Special Assignments
  • Cash Counting
  • Prioritizing Orders
  • Verbal and Written Communication
  • Accurate Money Handling
  • Informed Product Selections
  • Sales Proficiency
  • Attention to Detail
  • Organization and Planning
  • Customer Service

Timeline

Personal Shopper

Food Lion
12.2019 - Current

Customer Service Associate

Sew Unique Boutique
04.2017 - 11.2018

No Degree - Business

Catawba Valley Community College

High School Diploma -

Maiden High School

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Adalyn Crouse