Adam Altis
Sussex,WI
Summary
Dynamic insurance agent with American Family Insurance, recognized for exceptional customer service and relationship-building skills. Expert in policy management and sales, ensuring accurate coverage updates and swift issue resolution. Committed to professionalism and ethics, consistently delivering tailored solutions that meet client needs.
Overview
23
23
years of professional experience
Work History
Assistant Golf Professional
Bulls Eye Country Club
03.2002 - 10.2010
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Conducted private lessons focusing on individual player development and improvement.
- Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
- Promoted a culture of teamwork and respect among staff members, contributing to high employee retention rates and positive workplace morale.
- Increased revenue through targeted marketing strategies aimed at attracting corporate events and outings.
Insurance Agent
American Family Insurance
11.2010 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Education
High School Diploma -
Lincoln High School
Wisconsin Rapids, WI06-2004
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Timeline
Insurance Agent
American Family Insurance
11.2010 - Current
Assistant Golf Professional
Bulls Eye Country Club
03.2002 - 10.2010
High School Diploma -
Lincoln High School
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