Adam Anderson
Urbandale
Summary
Results-driven professional with expertise in relationship building, operational management, and team leadership. Proven ability to enhance service satisfaction and improve efficiency across multiple locations.
Overview
20
20
years of professional experience
Work History
Route Sales Representative
Frito Lay
Des Moines
11.2018 - Current
- Delivered products to retail locations on established routes.
- Built relationships with customers to enhance service satisfaction.
- Collected payments and processed transactions efficiently.
- Conducted daily pre-trip inspections of delivery vehicles.
- Loaded, unloaded, and delivered product in a timely manner.
General Manager
Papa Johns
Des Moines
09.2017 - 11.2018
- Directed daily operations while ensuring adherence to company standards.
- Oversaw operations across multiple locations
- Managed budgets and controlled costs to maintain financial accountability.
- Created schedules and monitored payroll to remain within budget.
- Monitored monthly sales and generated reports to inform business development strategies.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Unassigned General Manager
Caribou Coffee
Des Moines
03.2016 - 04.2017
- Assisted management of various locations to improve team collaboration and effectiveness.
- Implemented training programs to enhance barista skills and product knowledge.
- Coordinated inventory management to maintain supply levels and reduce waste.
- Developed marketing strategies to increase brand visibility and customer engagement.
- Cultivated positive work environment through team-building activities and open communication.
General Manager
Panera Bread
Des Moines
02.2015 - 03.2016
- Relocated to Iowa and secured a position with local franchise.
- Oversaw daily operations, ensuring compliance with company standards to maintain brand integrity.
- Managed staff scheduling and training, enhancing team performance and service delivery.
- Developed and implemented operational strategies for efficiency improvements.
- Monitored inventory levels and coordinated supply chain activities.
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales, to drive operational effectiveness.
General Manager
Panera Bread
Lawerence
10.2006 - 09.2014
- Developed and implemented operational strategies for efficiency improvements.
- Oversaw daily operations, ensuring adherence to company standards and enhancing operational consistency.
- Maintained financial accountability through budget management and cost control.
- Managed staff scheduling and training, aligning team capabilities with operational needs.
- Educated employees on operational procedures to ensure compliance and performance standards.
- Monitored inventory levels and coordinated supply chain activities.
- Tracked monthly sales, generating insightful reports to inform business development strategies.
Education
Associate of Applied Science - IT And Network Administration
Kaplan University
Urbandale, IA05-2006
Skills
- Inventory management
- Budget management
- Customer retention
- Issue resolution
- Problem solving
- Employee training
- Time management
- Effective communication
Timeline
Route Sales Representative
Frito Lay
11.2018 - Current
General Manager
Papa Johns
09.2017 - 11.2018
Unassigned General Manager
Caribou Coffee
03.2016 - 04.2017
General Manager
Panera Bread
02.2015 - 03.2016
General Manager
Panera Bread
10.2006 - 09.2014
Associate of Applied Science - IT And Network Administration
Kaplan University