Adam Baker
Crystal Lake,IL
Summary
Highly motivated sales and inventory specialist with 7+ years experience in growing business through customer service. I hope to tailor my skills in customer engagement and sales coordination to produce company growth.
Having initially joined the Fastenal team with little to no sales experience, I developed insight on how to best identify potential customer needs and provide long term solutions. I bring a strong work ethic, adaptability, and goal-oriented mindset with the desire to bring positive impact within a forward-thinking organization.
Overview
2019
2019
years of professional experience
6051
6051
years of post-secondary education
Work History
Account Specialist
Fastenal Company
Woodstock, IL, US
08 2018 - 12 2025
- Conducted 3-4 daily face-to-face interactions with existing customers, keeping them up to date with our ever-evolving vendor managed product solutions
- Facilitated new business opportunities by prospecting and engaging 4-6 potential clientele a day
- Collaborated with internal teams to fulfill orders, monitor branch inventory, and meet customer needs
Sales Support Specialist
Fastenal Company
Woodstock, IL, US
12.2017 - 08.2018
- Provided quality customer support during the sales process which included invoicing, order-picking, and delivery
- Assisted in resolving customer sales related concerns in a timely manner through real-time support by email, phone, or when they walked into the showroom
- Conducted daily warehouse inventory tasks such as product receiving, stocking store shelves, and cycle counting
Porter
Gary Lang Auto Group
McHenry, IL, US
06.2014 - 01.2015
- Arranged the dealer's car lots and organized vehicle inventory
- Provided customer assistance in vehicle delivery, swapping car plates, and removing stickers
Education
Bachelor's Degree - Communication Studies
Northern Illinois University
DeKalb, IL05-2017
Undergraduate Certificate - Creative Writing
Northern Illinois University
DeKalb, IL05-2017
Associate's Degree - Arts
McHenry County College
Crystal Lake, IL05-2015
Skills
- B2B Sales
- Inventory Management
- Interpersonal Communication
- Microsoft Suite
- Detail-Oriented
- Supply Chain Management
- Adaptability
- Presentation Skills
- Time Management
- Problem Solving
Accomplishments
-2024 Top 5% Regional Scorecard Earner
-2023 Top 5% Regional Scorecard Earner
Timeline
Sales Support Specialist
Fastenal Company
12.2017 - 08.2018
Porter
Gary Lang Auto Group
06.2014 - 01.2015
Account Specialist
Fastenal Company
08 2018 - 12 2025
Bachelor's Degree - Communication Studies
Northern Illinois University
Undergraduate Certificate - Creative Writing
Northern Illinois University
Associate's Degree - Arts
McHenry County College