Adam Barnes
Winchester,VA
Summary
Adept Senior Service Technician with a proven track record at Modern Mechanical, enhancing customer satisfaction and team productivity through expert technical troubleshooting and effective communication. Skilled in HVAC and refrigeration systems, demonstrating top-notch electrical wiring and empathy, consistently exceeding performance metrics. Thorough commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Service Technician
Modern Mechanical
05.2019 - Current
- Delivered exceptional customer support through clear communication, active listening skills, empathy when addressing concerns.
- Enhanced customer satisfaction with thorough inspections and quality repair work.
- Enhanced team morale and productivity by fostering a collaborative atmosphere, sharing knowledge, tips, and best practices with colleagues regularly.
- Exceeded performance metrics through diligent troubleshooting and precise execution of repair procedures.
HVAC Installer
Modern Mechanical
05.2017 - 05.2019
- Provided outstanding customer service throughout entire project lifecycle, from initial consultation to final walkthrough after completion of installations.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
Education
High School Diploma -
Hampshire High School
Romney, WV06.2015
Skills
- Technical Troubleshooting
- Electrical Wiring
- System Troubleshooting
- Leak Checks
- Package and split systems
- HVAC and Refrigeration Systems
- Certified HVAC Technician
- Soldering
- Ductwork Fabrication
- Commercial refrigeration knowledge
- Refrigeration system evacuation
- Gas Furnaces
Certification
Universal CFC Certification - 2017
Gastite Certification - 2019
NATE Certification - 2022
Timeline
Senior Service Technician
Modern Mechanical
05.2019 - Current
HVAC Installer
Modern Mechanical
05.2017 - 05.2019
High School Diploma -
Hampshire High School
Similar Profiles
Cecelia AikenCecelia Aiken
Executive Administrative Assistant at Modern MechanicalExecutive Administrative Assistant at Modern Mechanical
Crystalann BrowneCrystalann Browne
Administrative Assistant to the HR Manager at Modern Air Mechanical ContractorsAdministrative Assistant to the HR Manager at Modern Air Mechanical Contractors
Paras NagpalParas Nagpal
Senior School Coordinator at The Modern School (Branch of Modern School, Barakhamba road, New Delhi)Senior School Coordinator at The Modern School (Branch of Modern School, Barakhamba road, New Delhi)