Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Work History
Team Leader
1 Year 5 Months
De Jong Duke | 03.2025 - Current
Led cross-functional teams to streamline production workflows and enhance operational efficiency.
Implemented quality control measures to ensure product consistency and reduce errors in production.
Analyzed production data to identify trends, driving continuous improvement initiatives across teams.
Developed training programs for new team members, improving onboarding processes and skill acquisition.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Bar Manager
6 Years 10 Months
Firehouse Pub & Grill | 05.2018 - 03.2025
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Cultivated a welcoming atmosphere, resulting in a loyal customer base and increased repeat business.
Managed bar area maintenance, ensuring cleanliness and safety for patrons.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Consulted with managers to organize special events and promotions.
Coordinated with managers to design and implement special events and promotions.
Supervisor
10 Years 11 Months
United Parcel Service, UPS | 04.2014 - 03.2025
Trained hazmat
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Maintained compliance with company policies, objectives, and communication goals.
Evaluated employee performance and coached and trained to improve weak areas.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Achieved results by working with staff to meet established targets.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Head Football Coach
12 Years 2 Months
Wyandotte Public Schools | 08.2008 - 10.2020
Established clear expectations for student-athlete behavior both on-and off-field to maintain a high standard of conduct within the program.
Mentored players in their academic pursuits to ensure eligibility requirements were met while promoting personal growth beyond athletics.
Enhanced player skill development with targeted coaching sessions and personalized feedback.
Promoted football program to administrators, families and community.
Upheld highest standards for maintaining nondiscriminatory practices in player selection.
Education
No Degree - Fire Prevention And Safety Technology
Wayne County Community College District | Taylor, MI | 2008