Adam Biron
Sault Ste. Marie,MI
Summary
Proven expertise in food safety and customer satisfaction, honed at Antlers Restaurant, where I led a team to enhance dish quality and service speed. Known for exceptional patience, composure under pressure, and mentoring abilities, I consistently improved team performance and customer experience, ensuring compliance with sanitation protocols.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
KFC #4019
09.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Line Cook Supervisor
Antlers Restaurant
05.2022 - 11.2024
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
Education
High School Diploma -
Sault Area High School
Sault Ste. Marie, MI05-2024
Skills
- Customer satisfaction measurement
- Store maintenance
- Patience and composure
- Reliability and punctuality
- Highly motivated
- Cleaning and organization
- Food safety knowledge
- Worksite safety
- Engine repair
- Hand and power tools
- Cooking techniques
Timeline
Customer Service Representative
KFC #4019
09.2024 - Current
Line Cook Supervisor
Antlers Restaurant
05.2022 - 11.2024
High School Diploma -
Sault Area High School