Adam Bouanaka
Township of Ocean
Summary
Dependable professional familiar with providing both administrative and operational support. Extensive experience maintaining/cultivating relationships in various customer service settings. Proficient in both team-oriented work and self-directed duties.
Overview
9
9
years of professional experience
Work History
Program Assistant
Rutgers University
New Brunswick
02.2023 - Current
- Collect data and updates on Alumni Employment through Excel
- Provide Administrative support for program faculty
- Maintain correspondence via Email and Phone call with Alumni members
- Help maintain Graduway platform with PSM team
- Design surveys using Qualtrics, and help analyze results
- Co-strategize marketing for alumni events
- Help implement outreach strategies for program
Key Holder/Manager
Gianni's Pizza
Oakhurst
06.2020 - 11.2022
- Assist all customers
- Answer all phone calls for orders/questions
- Cash drivers out
- Cash register out at end of night
- Clean front end of store
- Organize deliveries for drivers
- Co-Manage employee schedule and Inventory
Court Monitor Lead
Sky Zone
Township of Ocean
07.2018 - 05.2020
- Interacted with all customers
- In charge of all court monitors
- In charge of cleaning during the end of the night
- Perform maintenance around store
Cashier
Harmons Face Value
Township of Ocean
09.2016 - 11.2017
- Assist customers with all questions/needs
- Work register
- Restock shelves
- Cleaned store
Education
Bachelor's Degree - Communications
Rutgers University
New Brunswick, NJAssociate's Degree -
Brookdale Community College
Lincroft, NJHigh school diploma -
Ocean township High School
Township of Ocean, NJSkills
- Works well independently
- Works well within a team
- Punctual
- Quick to learn
- Quick to adapt
- Friendly
- Experience in Microsoft Office
- Experience with Qualtrics
- Organized
- Hardworking
- Works well with customers
- Strong communication skills
- Survey design
- Excel proficiency
- Alumni outreach
- Customer service
- Team collaboration
- Relationship building
- Correspondence management
- Interpersonal skills
Timeline
Program Assistant
Rutgers University
02.2023 - Current
Key Holder/Manager
Gianni's Pizza
06.2020 - 11.2022
Court Monitor Lead
Sky Zone
07.2018 - 05.2020
Cashier
Harmons Face Value
09.2016 - 11.2017
Bachelor's Degree - Communications
Rutgers University
Associate's Degree -
Brookdale Community College
High school diploma -
Ocean township High School