Summary
Overview
Work History
Education
Skills
Timeline
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Adam Brooks

Durham,NC

Summary

Proven performer at Panera Bread, adept in POS systems and customer relations, I enhanced customer satisfaction by personalizing service, leading to a significant loyalty program enrollment. Trained new team members, showcasing dependability and team collaboration. Achieved a streamlined checkout process, ensuring accuracy and efficiency in all transactions.

Overview

1
1
year of professional experience

Work History

Cashier

Panera Bread
Raleigh, NC
06.2024 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered customer questions and provided store information.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Christopher's Home Schooling
Durham, NC
06-2022

Skills

  • Product restocking
  • Customer relations
  • Gift card handling
  • Patience and empathy
  • Multitasking and organization
  • Dependability and reliability
  • Complex Problem-solving
  • POS systems
  • Cash register systems
  • Cash handling and management
  • Receipt handling
  • Credit card processing
  • Attention to detail
  • Complaint resolution
  • Online orders preparation
  • Customer assistance
  • Payment processing
  • Work ethic and integrity
  • Time management skills
  • Basic math
  • Product knowledge
  • Team collaboration
  • Order taking

Timeline

Cashier

Panera Bread
06.2024 - Current

High School Diploma -

Christopher's Home Schooling
Adam Brooks