Adam Crusenberry
BRISTOL,TN
Summary
Results-driven sales professional with extensive experience in route sales, account management, merchandising, inventory control, and customer service. Proven ability to grow sales, execute promotions, strengthen customer relationships, and exceed company goals. Seeking to advance within PepsiCo into a Route Sales position and contribute to continued territory growth and business success.
Overview
21
21
years of professional experience
Work History
Salesman-BCR LF
PepsiCo
05.2013 - Current
- Exceed company sales goals in assigned territory
- Developed assigned accounts to enhance sales volume, increase market share, improve product distribution, optimize space allocation, and elevate customer service
- Sell and execute promotions, solicit placement of displays and sell sufficient product inventory
- Utilized point-of-purchase materials to drive sales growth
- Provide excellent service to assigned accounts; create and maintain goodwill with all customers
- Generate selling opportunities by maintaining and increasing shelf facings, cleaning shelving, and rotating product
- Coordinated with merchandisers to optimize product displays, filling sections and building displays to PBC standards
- Conducted inventory assessments to ensure accurate stock levels. and place orders for future PBC delivery
- Complete required paperwork in an accurate, legible, and timely manner
Customer Assistance Specialist
Sprint
06.2010 - 01.2013
- Resolved customer queries, recommended solutions, and guided product users through features to enhance user experience
- Attracted potential customers by effectively answering product and service questions to promote informed decision-making
- Provided empathetic, courteous customer service in a timely manner, adhering to Sprint protocols to ensure customer satisfaction
- Attract potential customers by answering product and service questions
- Exceeded team goals by collaborating effectively with colleagues and contributing to group initiatives. and collaborated with staff members
Customer Service & Inventory Control
Wal-Mart
05.2006 - 10.2008
- Delivered high-quality customer assistance, enhancing shopping experience and fostering customer loyalty
- Organized stock efficiently, maintaining orderly inventory on shelves to facilitate customer access and satisfaction
- Monitored merchandise for potential risks
- Communicate immediate changes within the organization in a timely manner
- Ensure team members and customers' safety while on property
- Improved store performance by proposing innovative ideas
Education
Bachelor of Science - Athletic Training
King College
Bristol, TNTennessee High Schol
Bristol, TNSkills
- Territory sales
- Growth in multiple routes
- Account management
- Inventory ordering
- Visual merchandising
- Customer relationship management
Timeline
Salesman-BCR LF
PepsiCo
05.2013 - Current
Customer Assistance Specialist
Sprint
06.2010 - 01.2013
Customer Service & Inventory Control
Wal-Mart
05.2006 - 10.2008
Bachelor of Science - Athletic Training
King College
Tennessee High Schol