Adam Diaz
San Antonio,TX
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
5
5
years of professional experience
Work History
Assistant Manager
PHO 4 STAR
San Antonio, TX
05.2023 - 06.2026
- Helped assist in ensuring all restaurant supplies were in stock and delivering items to restaurant.
- Trained staff on customer service best practices, improving overall guest satisfaction.
- Implemented daily operational procedures ensuring consistency in food quality and presentation.
- Monitored cash intake and deposit records.
- Also assisted in cooking on wok and grill when needed.
- Jump into serving and cashier due to lack of staff
Server
Pho 4 Star
Universal City, TX
08.2021 - 05.2023
- Provided exceptional customer service to enhance dining experience for guests.
- Worked with kitchen staff to ensure timely order delivery and accuracy.
- Assisted in training new servers on menu items and service.
- Maintained cleanliness and organization of dining area for guest satisfaction.
Education
High School Diploma -
Byron P Steele Highschool
Cibolo, TX08.2023
Skills
- Customer service
- Money handling
- Team leadership
- Staff supervision
- Staff management
- Decision-making
Timeline
Assistant Manager
PHO 4 STAR
05.2023 - 06.2026
Server
Pho 4 Star
08.2021 - 05.2023
High School Diploma -
Byron P Steele Highschool