Goal-oriented Clinical Liaison with a strong background in relationship building, patient care, and community collaboration. Expertise in patient assessments and education, delivering effective healthcare solutions that improve patient access and service delivery.
Overview
23
23
years of professional experience
Work History
Clinical Liaison
AccentCare
East
04.2021 - Current
Obtained orders and strengthened relationships with local hospital case managers to facilitate smooth discharge and admission to skilled services.
Engaged referral sources to establish and maintain primary relationships between providers, extended care team, and ancillary providers.
Assessed patients at bedside and provided information to patients and families about the admission process.
Collaborated with community organizations to improve service delivery and patient access.
Field Nurse
Encompass Home Health & Hospice
Lufkin
02.2020 - Current
Consulted with patients regarding medical options and disease prevention strategies to encourage optimal health.
Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
Coordinated with primary care physicians and emergency care providers to ensure timely response to patient needs.
Notified physicians and other personnel of changes in patients' conditions.
Delivered compassionate healthcare to patients with diverse needs, focusing on comfort and recovery.
Educated patients and families on disease management, medication adherence, and effective home care practices.
Updated clinical records according to policies and procedures.
Used EMR system to update patient records, transmit prescriptions and transfer files.
Demonstrated professional conduct, service excellence and a commitment to high healthcare values.
Field Nurse
Accent Care
Nacogdoches
04.2013 - 02.2020
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Directed implementation of patient care and documentation methods to improve quality and ensure compliance with standards.
Educated patients and families on disease facts, medications, and home care instructions to enhance understanding and compliance.
Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
Notified physicians and other personnel of changes in patients' conditions.
Collaborated with primary care physicians and case managers to assess and enhance effectiveness of intervention outcomes.
LVN Floor Nurse
Lufkin State Supported Living Center
Pollock
01.2011 - 04.2013
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Addressed patient care needs by collecting vitals, dressing wounds, and managing catheters to ensure optimal recovery and comfort.
Charted changes in patient conditions and communicated concerns with supervising healthcare provider to facilitate timely interventions.
Monitored infection control procedures to verify facility-wide health and safety.
Answered patient calls, identified issues, and provided assistance according to facility and supervisor parameters to enhance patient satisfaction.
Division Supervisor
Texas Foundry
Lufkin
01.2003 - 03.2009
Enhanced group productivity 33% by developing and implementing new strategies.
Established and enforced clear goals to enhance employee collaboration and accountability.
Coached and mentored 18 staff members through constructive feedback to develop long-term career goals.
Identified and addressed performance and personnel issues to minimize disruptions to business operations.
Conveyed project information promptly to resolve issues and provide actionable feedback.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Developed position rotation to support continuous improvement and operator development.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Resolved customer complaints and adjusted policies to meet changing needs.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.