Elizabeth Snyder
Boca Raton,FL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
14
14
years of professional experience
Work History
Sales Associate
Saks OFF 5TH
Boca Raton, FL
04.2024 - Current
- Excellent communication skills with customers and colleagues.
- Maintained and managed inventory levels restocking merchandise as needed.
- Searched inventory from other locations, making arrangements for shipping and delivery.
- Organized racks and shelves to maintain store visual appeal, as well as promote specific merchandise.
Founder and CEO
Khari Jewelry
Based In Boca Raton, Florida
04.2010 - Current
- Founded an international wholesale and retail jewelry corporation.
- Developed brand identity and corporate strategy for the one-of-a-kind, handmade precious gemstone jewelry
- Managed financial activities including budgeting, forecasting, and cash flow. ● Partnered with fashion influencers for features in major fashion publications
- Featured participant in leading industry trade shows and roadshows to acquire customers and investors.
- Exceptional customer service by addressing client concerns promptly, and effectively resolving issues.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
- Drove revenue growth by launching new products and services that met customer demands.
- Established and maintained strong relationships with customers, vendors, and strategic partners.
● Collaborated with the technical team to develop and design Khari’s website
Seasonal Associate, Linen Department
Bloomingdales
Boca Raton, FL
10.2019 - 02.2020
- Provided atelier sales services to high-end customers and interior designers to source and procure luxury linens from leading brands.
- Surpassed sales goals during the busy holiday season by cultivating a new loyal client base while maintaining relationships with existing clients.
- Grew revenue by leveraging critical thinking and active listening to interpret clients' bespoke approaches.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
- Assisted with seasonal merchandising, creating visually appealing displays that attracted customer attention.
- Maintained excellent product knowledge, enabling prompt assistance to customers seeking specific items or recommendations.
Education
Bachelor of Arts - English Lit/Writing For Business And Industry
Towson University
Towson, MDSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Verbal/written communication
- Complex Problem-Solving
- Inventory Tracking
- Inventory Control
- Decision-Making
- Goal-Driven
- Sales Training
- Merchandising knowledge
Timeline
Sales Associate
Saks OFF 5TH
04.2024 - Current
Seasonal Associate, Linen Department
Bloomingdales
10.2019 - 02.2020
Founder and CEO
Khari Jewelry
04.2010 - Current
Bachelor of Arts - English Lit/Writing For Business And Industry
Towson University