Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Snyder

Boca Raton,FL

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

14
14
years of professional experience

Work History

Sales Associate

Saks OFF 5TH
04.2024 - Current
  • Excellent communication skills with customers and colleagues.
  • Maintained and managed inventory levels restocking merchandise as needed.
  • Searched inventory from other locations, making arrangements for shipping and delivery.
  • Organized racks and shelves to maintain store visual appeal, as well as promote specific merchandise.

Founder and CEO

Khari Jewelry
04.2010 - Current


  • Founded an international wholesale and retail jewelry corporation.
  • Developed brand identity and corporate strategy for the one-of-a-kind, handmade precious gemstone jewelry
  • Managed financial activities including budgeting, forecasting, and cash flow.
    • ● Partnered with fashion influencers for features in major fashion publications
    ● Collaborated with the technical team to develop and design Khari’s website
  • Featured participant in leading industry trade shows and roadshows to acquire customers and investors.
  • Exceptional customer service by addressing client concerns promptly, and effectively resolving issues.
  • Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
  • Drove revenue growth by launching new products and services that met customer demands.
  • Established and maintained strong relationships with customers, vendors, and strategic partners.



Seasonal Associate, Linen Department

Bloomingdales
10.2019 - 02.2020
  • Provided atelier sales services to high-end customers and interior designers to source and procure luxury linens from leading brands.
  • Surpassed sales goals during the busy holiday season by cultivating a new loyal client base while maintaining relationships with existing clients.
  • Grew revenue by leveraging critical thinking and active listening to interpret clients' bespoke approaches.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
  • Assisted with seasonal merchandising, creating visually appealing displays that attracted customer attention.
  • Maintained excellent product knowledge, enabling prompt assistance to customers seeking specific items or recommendations.

Education

Bachelor of Arts - English Lit/Writing For Business And Industry

Towson University
Towson, MD

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Verbal/written communication
  • Complex Problem-Solving
  • Inventory Tracking
  • Inventory Control
  • Decision-Making
  • Goal-Driven
  • Sales Training
  • Merchandising knowledge

Timeline

Sales Associate

Saks OFF 5TH
04.2024 - Current

Seasonal Associate, Linen Department

Bloomingdales
10.2019 - 02.2020

Founder and CEO

Khari Jewelry
04.2010 - Current

Bachelor of Arts - English Lit/Writing For Business And Industry

Towson University

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Elizabeth Snyder