Dynamic leader with proven success at FishBowl Spirits - Blue Chair Bay Rum, adept in territory management and experienced with overseeing multiple business locations to ensure seamless operations and high standards. Utilizes strategic planning and resource management to optimize performance. Track record of improving team productivity and customer satisfaction through effective leadership and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Area Manager
FishBowl Spirits - Blue Chair Bay Rum
08.2019 - 03.2025
Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Conducted training sessions to educate employees on best practices and procedures to increase profitability.
Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
Negotiated contracts with vendors to secure favorable terms that benefited both parties involved.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Managed accounts to retain existing relationships and grow share of business.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Prepared sales presentations for clients showing success and credibility of products.
Organized promotional events and interacted with community to increase sales volume.
Food & Beverage Director
South Shore Harbour Resort
02.2015 - 08.2019
.Conducted regular performance evaluations for all team members holding them accountable for meeting established service and performance benchmarks.
Analyzed financial reports to identify areas of opportunity for increasing profitability while managing expenses effectively within budget constraints.
Maximized profitability with strategic menu pricing and comprehensive inventory management systems.
Boosted overall revenue by streamlining operations and optimizing staff productivity through effective scheduling and task delegation.
Maintained compliance with local health department regulations through regular staff training and facility inspections.
Increased guest loyalty by consistently providing exceptional service standards and memorable dining experiences.
Enhanced customer satisfaction by implementing innovative food and beverage menus tailored to client preferences.
Mentored junior team members, fostering a positive work environment that promoted professional growth and employee retention.
Managed successful special events, including weddings and corporate functions, ensuring seamless execution from planning to completion.
Education
Some College (No Degree) - Business Management
Sam Houston State University
Huntsville, TX
Some College (No Degree) - Business Management
Lee College
Baytown, TX
Skills
Goals and performance
Performance management
Operations
Staff training and development
Resource allocation
Business development and planning
Supply chain management
Territory management
Customer relations
Profitability optimization
Timeline
Area Manager
FishBowl Spirits - Blue Chair Bay Rum
08.2019 - 03.2025
Food & Beverage Director
South Shore Harbour Resort
02.2015 - 08.2019
Some College (No Degree) - Business Management
Sam Houston State University
Some College (No Degree) - Business Management
Lee College
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