ADAM FORNARA
Puyallup,WA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
9
9
years of professional experience
Work History
Sales Representative
Palm Construction
08.2026 - Current
- Consulted with homeowners to identify remodeling needs and recommend tailored project solutions.
- Prepared project estimates and scopes of work for home remodeling and exterior improvement projects.
- Built customer relationships, explained project options, and supported sales from initial inquiry through close.
- Home Remodeling Sales
Assistant Sales Manager
AT&T
03.2026 - 08.2026
- Collaborated with marketing to develop promotional strategies and increase customer engagement.
- Analyzed sales data to identify trends and recommend improvements to management.
- Supported sales team by training and mentoring new staff on company products.
Sales Representative
AT&T
04.2024 - 03.2026
- Engaged customers to identify communication needs and recommended tailored products and services.
- Drove sales through effective presentations of AT&T's offerings and promotions of new products or plans.
- Provided customer service by addressing inquiries, resolving concerns, and ensuring satisfaction.
- Provided excellent customer service by answering inquiries, resolving concerns, and ensuring customer satisfaction.
Delivery Driver
Amazon
02.2023 - 04.2024
- Delivered exceptional customer service by resolving inquiries and achieving on-time deliveries.
- Notified customers of delivery updates to reduce support inquiries and improve satisfaction.
- Communicated regularly with dispatch to resolve delivery issues and ensure smooth operations.
- Communicated delivery updates to customers, enhancing satisfaction and minimizing support inquiries.
Delivery Driver
Amazon
04.2022 - 12.2022
- Delivered packages on time, ensuring compliance with company standards.
- Resolved customer concerns professionally, enhancing trust and loyalty.
- Streamlined delivery routes to enhance schedule adherence and accuracy.
Cashier
Honey Bear Vietnamese Sandwich
01.2021 - 02.2022
- Greeted customers and processed orders, enhancing customer experience through accurate transactions and personalized product recommendations.
- Handled customer payments while ensuring cash register accuracy, contributing to smooth checkout operations.
- Responded to customer inquiries and resolved concerns promptly, fostering positive customer relationships.
Delivery Driver
Papa John's Pizza
05.2018 - 12.2020
- Delivered orders accurately and on time, ensuring customer satisfaction.
- Assisted customers with inquiries, enhancing their understanding of products and services.
- Managed cash transactions and ensured accurate payment records for accountability.
Education
Associate of Arts - undefined
South Puget Sound Community College
Olympia, WAHigh School Diploma - undefined
Gravity High School
Lacey, WASkills
- Sales and Upselling Techniques
- Sales Strategies
- Exceeds Customer Service
- Sales closing
- Product knowledge
- Product expertise
- Upselling
- Communication & Active Listening
Timeline
Sales Representative
Palm Construction
08.2026 - Current
Assistant Sales Manager
AT&T
03.2026 - 08.2026
Sales Representative
AT&T
04.2024 - 03.2026
Delivery Driver
Amazon
02.2023 - 04.2024
Delivery Driver
Amazon
04.2022 - 12.2022
Cashier
Honey Bear Vietnamese Sandwich
01.2021 - 02.2022
Delivery Driver
Papa John's Pizza
05.2018 - 12.2020
High School Diploma - undefined
Gravity High School
Associate of Arts - undefined
South Puget Sound Community College