Lead Service Technician with expertise in welding, fabrication, and troubleshooting. Proven success in improving service efficiency and ensuring safety compliance, and exceptional customer satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Service Technician
Clark Gas and Oil
Floyd, VA
02.2021 - Current
Oversaw daily service operations and ensured compliance with safety regulations.
Implemented process improvements, enhancing service efficiency and customer satisfaction.
Trained new technicians on safety protocols and operational procedures to enhance workplace safety standards.
Led troubleshooting efforts during equipment failures, coordinating responses to restore functionality swiftly.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Managed installation and troubleshooting of natural gas infrastructure, including lines, meters, regulators, and appliances, to enhance safety and efficiency in various applications.
Craftsman
Crenshaw Lighting
Floyd, VA
10.2014 - 02.2021
Fabricated custom lighting fixtures using precision tools and techniques
Collaborated with design team to develop innovative lighting solutions
Oversaw project timelines, ensuring timely completion of installations
Welding
Metal Fabricating
Lathe Operating
Fork Lift Operating
Long Term Driver
Maintenance Technician
Hollingsworth & Vose
Floyd, VA
05.2013 - 10.2014
Forklift Operating
Welding
Pipe Fitting
Metal Fabrication
Troubleshot equipment breakdowns and performed preventive maintenance.
Operated varied hand and power tools to complete repairs.
Inspected and maintained equipment to keep items in top working condition.
Improved equipment functionality by conducting regular maintenance checks and repairs.
Structural Welder
Cranes and Company, Inc
Charlotte, NC
08.2012 - 10.2014
Collaborated with engineering teams to address design modifications and optimize welding processes.
Used MIG and TIG welding on structural supports.
Prepared welding equipment to perform advanced welding work.
Set concrete forms around steel frames for commercial structures.
Education
Associate of Science - Machine Technology And Welding
New River Community College
Dublin, Virginia
High School Diploma -
Floyd County High School
Floyd, Virginia
05-2012
Skills
Lighting systems
Welding and fabrication
Confined space entry
Installation and repair
Troubleshooting skills
Hazmat Certification
CDL
Pipefitting
Service reports
OSHA requirements
Scheduling and coordination
Client education
Project estimation and bidding
Certification
Class B CDL, with air brake, tanker and hazmat certifications
OSHA Certification
MSHA Certification
NPGA Certification
SMAW Welding
Oxy-Acetylene Cutting
Plasma Cutting
Carbon Arc Gauging
Tungsten Arc Welding
Drill Pressing
Timeline
Lead Service Technician
Clark Gas and Oil
02.2021 - Current
Craftsman
Crenshaw Lighting
10.2014 - 02.2021
Maintenance Technician
Hollingsworth & Vose
05.2013 - 10.2014
Structural Welder
Cranes and Company, Inc
08.2012 - 10.2014
Associate of Science - Machine Technology And Welding