Summary
Overview
Work History
Education
Skills
Golf, Fishing, Hunting,Boating
Timeline
Generic

Adam Gomez

Lapeer,MI

Summary

Accomplished Service Writer with [Number] years' success in assisting with daily business operations in [Industry]. Talented in providing customers accurate delivery and cost estimates through communication with insurance providers and vendors. Adept in processing warranty claims with insurance companies and requesting customer approval before providing service.

Overview

8
8
years of professional experience

Work History

Service Writer

Lafontaine Chevy
08.2022 - 08.2023
  • Responded to customer calls and emails to answer questions about products and services.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Worked effectively with repair staff and parts providers, staying current on availability and service processes.
  • Presented different repair options to customers to help each person make appropriate choices.

Sales Representative

General RV
08.2020 - 07.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Service Writer

Al Serra Chevy
06.2015 - 04.2020
  • Responded to customer calls and emails to answer questions about products and services.
  • Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
  • Worked effectively with repair staff and parts providers, staying current on availability and service processes.
  • Presented different repair options to customers to help each person make appropriate choices.

Education

GED -

Oakland Community College
Bloomfield Hills, MI
06.1985

GED -

Royal Oak High School
Royal Oak, MI
06.1984

Skills

  • Invoice Preparation and Processing
  • Reading Comprehension
  • Sales and Upselling
  • Interpretation and Translation Services

Golf, Fishing, Hunting,Boating

Played sports all my life. Just really enjoy friendly competition.

A nd the outdoors in general.

Timeline

Service Writer

Lafontaine Chevy
08.2022 - 08.2023

Sales Representative

General RV
08.2020 - 07.2022

Service Writer

Al Serra Chevy
06.2015 - 04.2020

GED -

Oakland Community College

GED -

Royal Oak High School
Adam Gomez