Adam Haught
Malvern,OH
Summary
Skilled Service Center Manager knowledgeable about operational needs and team leadership. Highly trained and experienced with 20 years in the field. Excellent planning and problem-solving abilities. People first style of management. Knows what it takes to get the most out of a team.
Overview
19
19
years of professional experience
Work History
Senior Service Center Manager
XPO
02.2018 - Current
- Manage work and performance of more than 80 employees.
- Manage the terminals P&L. Reported on monthly and budgeted yearly.
- Oversee all day to day operations. Track productivity, service, schedules, kronos, safety.
- Ensure the drivers and terminal stay compliant with all OSHA and DOT regulations.
- Rollout all company initiatives to the workforce.
- Mange all employees time off and payroll.
- Manage the sales force and onboarding of new customers.
Operations Manager
FedEx Freight
05.2004 - 02.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed 2-12 supervisors pending what shift I was on. Directly reported to the terminal manager.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Completed yearly driver bids for over 120 drivers as well as conducted the yearly vacation bid.
- Part of a red-eye team that would travel to terminals in need of operational assistance.
Education
No Degree - Business Management
Heidelberg University
Tiffin, OHHigh School Diploma -
Minerva High School
Minerva, OH2001
Skills
- Customer Satisfaction
- Workflow Schedules
- Work Oversight
- Sales Initiatives
- Leadership
Additional Information
I am a strong family man. Coach high school football and youth basketball. I stay involved with our youth in teaching leadership and life skills. I am looking for a career that I can give me all and still have time for my family and life.
Timeline
Senior Service Center Manager
XPO
02.2018 - Current
Operations Manager
FedEx Freight
05.2004 - 02.2018
No Degree - Business Management
Heidelberg University
High School Diploma -
Minerva High School