Adam Joyce

Facilitated communication between Sales and Marketing departments.

Effectively coordinated efforts with Sales and Marketing departments to fulfill goals established by the corporate office.

Communicated with guests effectively to solve any issues and ensure they arrived timely to their sales presentations. Ensured they were satisfied and left their presentation with a positive experience with the Emerald Grand and its staff.

Assisted with the execution and orderly production of special events held offsite to increase tour numbers in our Sales Dept.

Eventually the commute from Panama City Beach was just too much and I really do not enjoy work in the timeshare industry any longer.

• Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
• Managed budgets, allocating funds strategically towards high-impact initiatives that supported overall business goals.
• Optimized email campaigns to increase open and click-through rates.
• Devised content strategy to effectively engage target audiences.
• Scheduled staff efficiently to manage labor costs and increase production
• Located and found special events to increase ownership at our network of properties.
• Managed social media accounts for optimal audience engagement and increased online presence.
• Managed workflow between staff, coordinating documents, planning, and creative material distribution.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
• Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
• Optimized website content for improved search engine rankings and increased web traffic.
• Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
• Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
• Increased brand awareness by developing and implementing strategic marketing campaigns.
• Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
• Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
• Maintained documentation, detailing assignments, in-progress work and completed project milestones.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Continually maintained and improved company's reputation and positive image in markets served.
• Conducted market research to identify new opportunities and target markets.
• Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
• Captured new customers by optimizing business strategies and launching products to diversify offerings.
• Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.

• Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
• Established a positive work culture that promoted teamwork, collaboration, and employee morale.
• Developed and implemented marketing strategies to promote hotel services.
• Greeted and assisted guests by gathering information pertaining to reservations or requests.
• Managed housekeeping staff to ensure guest rooms were ready and prepared to hotel standards
• Supervised front desk employees and provided necessary training.
• Consistently delivered superior service to guests.
• Resolved guest concerns with professionalism.
• Worked with corporate office to manage budget.
• Ensured repairs and improvements were made in a timely manner and within budget.
• Worked with various vendors to maintain inventory levels of all supplies.
• Provided exceptional service and assistance to guests upon check-in.