Adam J. Sutter
Pickerington
Summary
Dynamic operations leader with over 10 years of experience in warehousing, fulfillment, and logistics, recognized for driving process improvements and enhancing team engagement. Proven track record in managing large teams and implementing efficient practices, achieving significant cost savings. Skilled in cross-docking and fostering collaboration across departments to optimize performance and safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
FDC Operations Manager
Target
West Jefferson
02.2024 - Current
- Manage Outbound Department to handle daily volumes and as well as plan for weekly/seasonal forecasts to supply the 360+ regional Target stores serviced
- Responsible for maintaining building compliance with all industry Food and Safety standards which include regular audits of both the building and individual team members to ensure compliance
- Member of Cost Committee, which identifies opportunities to eliminate waste and maximize our Materials, Labor, and Transportation
- Implemented best practices and process improvements throughout both Inbound and Outbound
- Installed a new Safety Channel to improve communication around important announcements, updates, provide recognition, and to brief exempt leadership on any recent incidents throughout the building
- Implemented more precise measuring tools for the building to track our performance and to be able to better focus on improving direct rates, idle time, and improving departmental throughput
- Built a schedule of responsibilities for the executive team in the building to follow on a weekly basis that established ownership of the operation and identifying specific points of contact
- Set Standards for productivity based on historical data that has been adopted network wide for all applicable Target Food Distribution Centers
Area Manager
Zulily.com
Lockbourne
08.2021 - 12.2023
- Responsible for Inbound Operations from the point of arrivals on the Inbound Dock to Stow throughout the building, including team member safety, efficient product flow, following standard work, and ensuring quality assurance
- Lead Bulk Receive Kaizen to overhaul Bulk Process
- Improved Bulk UPH by roughly 250%, increased capacity by roughly 150%, and save the company approximately $220K annually
- Appointed Lead Area Manager in the Absence of Direct Manger for the department to lead through peak with collaborative efforts across all inbound shifts to ensure all of leadership was set up for success
- Earned a Yellow Belt in Lean Six Sigma Certification upon completion of a successful Kaizen Event and training
- Improved building Stow Etiquette presentation in Inbound which led to a decrease in Stow Etiquette DPMO 60% in approximately two months' time
- Earned the Company 'Leading with Purpose' award Q1 of 2023 following Kaizen Event, as well as Operational Excellence and Team Member Engagement
Area Manager II
Amazon.com
Etna
09.2019 - 08.2021
- Responsible for managing the Amazon Fulfillment Engine for CMH1, including oversight of associate safety as well as product flow and quality assurance throughout the departments
- Directly Responsible for team of 160+ Associates
- Served as CMH1 Problem Solve SME for the building, implementing efficient staffing practices, elimination of double touching product, and reduction in missed Customer Experience
- Launched Multi-Channel Fulfillment for the building to broaden Amazon's business increasing revenue $1M for the year
- Served as the building Mentor for all new Outbound Area Managers, as well as Primary Coach for all Outbound Department Interns
Area Manager I
Amazon.com
Hebron
01.2016 - 09.2019
- Responsible for managing all building processes for Outbound, Inbound, and Quality assurance departments for Amazon Prime Pantry
- Lead Project to install new inbound stations throughout the Prime Pantry Network increasing efficiency and decreasing associate injuries resulting in $800K in savings for the Prime Pantry Network
- Remapped outbound department to minimize foot-traffic, increased staging, decrease sort defects, and streamline the trailer loading process
- Changes increased Outbound TPH 13%
Forklift Operator/Interim Dock Supervisor
FedEx Freight
Independence
08.2012 - 03.2017
- Transfer product on Freight Cross-Dock for both inbound and outbound operations
- Installed new cross docking operation to optimize product flow from the trailers being unloaded to trailers being loaded in a manner that decreased hours required for shift
- Filled in as Interim Dock Manager when full time Management would be out
Education
Bachelors of Business Administration - Operations Management
UNIVERSITY OF CINCINNATI
Cincinnati, Ohio12.2015
Skills
- 10 years of leadership experience in warehousing and distribution, with special interests in process improvement and multi-departmental collaboration
- Known for process improvement projects across all facets of warehousing and operations, as well as high levels of team member engagement
- Robust management experience leading teams of up to 160 direct reports across multiple departments
- Over 13 total years of extensive knowledge in cross-docking, shipping, and warehousing experience
- Eight years of personal forklift experience
- I have over $2M in savings and additional revenue as a direct result of projects and initiatives I have led
- I have consistently been regarded as a peer leader of managerial teams in each role I have held
Affiliations
- Varsity Football Player at Ashland University.
- Local Middle School Football Coach for the Gahanna Lincoln School System
Accomplishments
- Received "Leading with Purpose" Award for working above my role and managing my Peers through Peak Season.
- Eagle Scout. Held several leadership roles within the troop including Senior Patrol Leader. Belonged to Order of the Arrow, which is scouting's National Honor Society.
Certification
- Lean Six Sigma Yellow Belt.
Timeline
FDC Operations Manager
Target
02.2024 - Current
Area Manager
Zulily.com
08.2021 - 12.2023
Area Manager II
Amazon.com
09.2019 - 08.2021
Area Manager I
Amazon.com
01.2016 - 09.2019
Forklift Operator/Interim Dock Supervisor
FedEx Freight
08.2012 - 03.2017
Bachelors of Business Administration - Operations Management
UNIVERSITY OF CINCINNATI
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