Open To Work
Adam Krook
Caribou Coffee
Minneapolis,MN
Summary
Dynamic and results-oriented multi-concept leader with a proven track record in team development, strategic execution of Annual Operating Plans (AOP), and fostering community engagement. Known for an energetic and authentic coaching style that enhances team values, cultivates a positive culture, and drives talent growth. Committed to delivering exceptional results through collaborative leadership and innovative strategies that align with organizational goals. Passionate about empowering teams to achieve their full potential while contributing to the overall success of the community.
32
years of professional experience
Work History
Director - Operations, US Retail
4 Years 3 Months- Led District Managers to achieve $60M sales goal, influencing hundreds of leaders across 70+ coffeehouses from Dallas, TX to Minneapolis, MN while supporting company initiatives for growth and sales success.
- As a goal-setting leader and business innovator, my team was able to achieve opening 3 coffeehouses in 2025 in a brand-new market within the DFW Texas metroplex, including opening 4 new coffeehouses in Iowa while achieving guest satisfaction ratings over company goals in these markets.
- Achieved sales plan and portfolio cash flow 3 of 4 years, tested new innovative products in IA markets, and strategized market action plans to address misses while enhancing team leadership and guest experience.
- Improved the procedures for new product launches, new store openings, and strategic labor efficiencies, contributing to low turnover year over year with cost savings.
- Streamlined operational processes to enhance efficiency across multiple departments.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed training programs for staff, improving team performance and customer service standards.
District Manager
4 Years 6 Months- As a multi-concept leader, I develop top talent that drives the Caribou’s vision in Team, Guest & Quality.
- Led operational strategy across multiple locations to enhance customer experience and streamline service delivery.
- As an active influencer, I use my voice and was featured in an online Diversity marketing campaign for DEIA & our GLBTQA Team Members, paving a way for conversations on Diversity in Store Leadership at Caribou Coffee.
- As a trainer, mentor, and field resource, I coached 2 new DMITs through training while aiding in strong cross-functional partnerships to help drive smoother operations in the field for all our teams.
Training General Manager
4 Years- Exceeded sales plan at NSO’s within 10 months by 11%
- Increased sales at single store by 18% in 12 months
- Opened high-volume co-brand location, driving significant customer traffic and revenue growth
- Ranked in top 4 on company scorecard for all co-brands, reflecting strong operational performance and customer satisfaction
- Trained 3 GMITs, 2 DMITs and hosted several VIP visits
Co-Manager
2 Years- Provided coaching for staff to enhance training effectiveness in busy flagship stores.
- Managed daily operations at Rosebode location, ensuring seamless workflow and customer satisfaction
- Streamlined holiday logistics operations, positively impacting stock levels and driving sales growth
Project Manager
4 Years- Led multi-channel, vendor and end user projects impacting Target HQ locations and Distribution Centers
- Managed vendor relationships and budget oversight to ensure project alignment with financial objectives
- Implemented training to secure on time roll outs
Executive Team Lead
11 Years- Led store teams to enhance customer service and drive sales.
- Trained department managers for effective leadership roles.
Education
Associate of Science - Business Administration And Management
Project Management - Business Administration And Management
Skills
P&L management
Process optimization
Operations oversight
Strategic execution
Strategic development
Risk management
Leadership development
Marketing strategies and support
Teamwork and collaboration
Performance management
Accomplishments
- Created & implemented Caribou’s Diversity Employee Resource Groups
- DisabilityIN: MN Board of Directors – 2022-23
- Super Bowl 52 Coffee Central Co-Coordinator
- 2005-2008 Target Diversity Business Council Communications Lead
Timeline
Director - Operations, US Retail
Caribou Coffee
01.2022 - 04.2026
District Manager
Caribou Coffee
07.2017 - 01.2022
Training General Manager
Caribou Coffee
01.2013 - 01.2017
Co-Manager
Limited Brands
01.2010 - 01.2012
Project Manager
Target Corporate
01.2004 - 01.2008
Executive Team Lead
Target Stores
01.1994 - 01.2005
Itasca Community College
Associate of Science from Business Administration And Management
University of St. Thomas
Project Management from Business Administration And Management