Adam Lange
Pasadena,MD
Summary
Dynamic Lead Pharmacy Technician with a proven track record at CVS Pharmacy, excelling in pharmacy and customer records management and team collaboration. Spearheaded staff development, achieving the highest customer service score in the company. Skilled in drug inventory control and adept at problem-solving, ensuring efficient pharmacy operations and exceptional service.
Driven Pharmacy Technician with 13 years of experience and success in working within fast-paced retail and hospital pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bedside Technician
Medstar Pharmacy
04.2023 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Coordinated discharges with doctors, nurses, and case managers
- coordinated discharge medications for six floors of the hospital
Lead Pharmacy Technician
CVS Pharmacy
06.2011 - 04.2023
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Scheduling and Management of pharmacy support staff
- Trained new technicians for the district
- Contributed to the highest customer service score in the company
Education
High School Diploma -
Glen Burnie High School
Glen Burnie, MD06-2009
Skills
- Pharmacy and customer records management
- Drug inventory control
- Team collaboration
- Staff development
- Problem-solving skills
- Communication
- Fast Learning
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Bedside Technician
Medstar Pharmacy
04.2023 - Current
Lead Pharmacy Technician
CVS Pharmacy
06.2011 - 04.2023
- CPhT - Certified Pharmacy Technician
High School Diploma -
Glen Burnie High School
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