Adam Lynch
Dayton,OH
Summary
Dynamic professional with a proven track record in client retention and revenue generation, honed as an Insurance Agent at Medicare Resource Center. Expert in CRM software and customer service, I excel in regulatory compliance and operations management, significantly enhancing client satisfaction and financial performance.
Overview
8
8
years of professional experience
Work History
Insurance Agent
Medicare Resource Center
04.2023 - 09.2024
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Maintained high standards of customer service by building relationships with clients.
- Utilized CRM software to manage client relationships.
Store Manager
GNC
12.2019 - 01.2023
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Photographer and Videographer
White Light Photography & Video
08.2016 - 03.2018
- Planned and prepared for on-location and studio shoots.
- Digitally edited photos to enhance appearance.
- Edited, toned, captioned, and uploaded photographs for publication.
- Collaborated with clients to create engaging photo albums.
Education
Master of Science - Applied And Social Economics
Wright State University
Dayton, OH12-2021
Bachelor of Science - Economics
Wright State University
Dayton, OH12-2019
No Degree - Economics
Long Island University
Greenvale, NYSkills
- Customer follow-up
- Client assessment
- Regulatory compliance
- Customer service
- Operations management
- CRM software
- Client relations
- Revenue generation
- Client retention
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Agent
Medicare Resource Center
04.2023 - 09.2024
Store Manager
GNC
12.2019 - 01.2023
Photographer and Videographer
White Light Photography & Video
08.2016 - 03.2018
Master of Science - Applied And Social Economics
Wright State University
Bachelor of Science - Economics
Wright State University
No Degree - Economics
Long Island University
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