Adaptable and detail-oriented individual with a diverse background in customer service roles. Known for multitasking proficiency and effective communication, contributing to improved efficiency and customer satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Host
Darden Restaurants, Olive Garden
Buffalo, NY
07.2025 - Current
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Managed waitlist efficiently, optimizing table turnover for guest satisfaction.
Assisted in training new hosts on company procedures and customer service standards.
Communicated effectively with kitchen and serving staff to streamline service flow.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Delivery Specialist
Darden Restaurants, Olive Garden
Cheektowaga, NY
07.2025 - Current
Coordinated timely delivery of orders to ensure customer satisfaction
Operated point-of-sale systems for efficient transaction processing
Collaborated with kitchen staff to optimize meal preparation and delivery flow
Trained new team members on delivery protocols and customer service standards
Sales Associate
Gabes, Gabriel Brothers
Depew, NY
09.2024 - 06.2025
Assisted customers in product selection and provided exceptional service to enhance shopping experience.
Maintained accurate inventory levels through systematic stock checks and organization of merchandise displays.
Collaborated with team members to achieve daily sales targets and promote store initiatives effectively.
Executed visual merchandising strategies to optimize product placement and drive customer engagement.
Head Dishwasher
Danny's Restaurant Inc.
Cheektowaga, NY
12.2023 - 06.2024
Supervised dishwashing operations to ensure timely and efficient cleaning processes.
Trained and mentored new staff on proper dishwashing techniques and safety standards.
Implemented workflow improvements to enhance overall kitchen efficiency and reduce downtime.
Maintained sanitation standards by regularly inspecting equipment and work areas for cleanliness.