Adam McDowell
Louisville,KY
Summary
Experienced Supervisor who leads team members to complete jobs effectively. Assigns tasks, trains employees, and establishes expectations. Great communication and listening skills. Track record of improving efficiency and employee satisfaction at UPS through strategic organization and effective communication. Excels in training and mentoring, demonstrating a keen sense of attention to detail and a commitment to teamwork. Achieved significant improvements by focusing on staff development and decision-making. Demonstrates the ability to learn and apply new systems quickly.
Overview
8
8
years of professional experience
Work History
Supervisor
UPS
02.2023 - Current
- Oversaw operation of 4 mods since beginning as a supervisor, ensuring smooth operations and timely pulls for containers
- Applies strong leadership and problem-solving skills to improve and maintain efficiency as well as employee satisfaction
- Increases efficiency by delegating work appropriately and requesting assistance from other team-members when necessary
- Holds employees accountable for any issues regarding their work and/or occurrence related issues
- Works with new employees to establish expectations as well as demonstrates how to work safely and effectively
Union Employee
UPS
01.2017 - 02.2023
- Arrived to work before others within the mod and setup containers as well as organized freight before normal start time
- Loaded efficiently and safely on a nightly basis
- Helped team members with their work when assistance was needed
- While a scales employee, established an effective system to ensure cans were pulled before pull time, 10 minutes prior, to avoid possible issues.
- Very well organized to be as efficient as possible
Team Member
Main Event
05.2016 - 11.2016
- Flipped tables shortly after guests left to keep areas clean and organized
- Learned all required tasks, promotions, and menus quickly to best assist coworkers and guests
- Worked scheduled 40-hour work weeks and remained available to work during coworker absences, holidays, and busy periods
- Contributed to team success by completing tasks quickly and accurately
- Took on other responsibilities outside of the job role to improve workflow
Education
High School Diploma -
Eastern High School
Louisville, KY05.2016
In-Progress - Computer Sciences
University of Louisville
Louisville, KYSkills
- Training and mentoring
- Strategic Planning
- Staff Development
- Teamwork and Collaboration
- Attention to Detail
- Decision-Making
- Team building
- Effective Communication
Accomplishments
- Improved 2 mods, Charlie and X-ray, when assigned supervisor position through proper delegation as well as working with employees to determine the most efficient way of completing their tasks dependant on each individual employee
- Reached the 5 year mark within my UPS career and working towards my 10 year
Timeline
Supervisor
UPS
02.2023 - Current
Union Employee
UPS
01.2017 - 02.2023
Team Member
Main Event
05.2016 - 11.2016
High School Diploma -
Eastern High School
In-Progress - Computer Sciences
University of Louisville